When you enroll in this course, you'll also be enrolled in this Specialization.
Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate
There are 5 modules in this course
An essentially practical course to acquire specific skills for the English-speaking workplace. The learning approach is one of learning by doing, and learners carry out a series of real-life tasks and interactive exercises to gain experience and competence in writing emails, messages and reports, negotiation, job-hunting, presenting products and services.
By the end of this week you will be able to read and understand how to look for a job effectively, describe your qualifications and competences and prepare your CV, and prepare to answer and ask questions appropriately in a job interview.
Welcome to the course - What and how you will learn•5 minutes
Test yourself before you watch •10 minutes
Interview questions •5 minutes
How to Show You’re a “Good Fit” during a job interview •10 minutes
Dictionary•5 minutes
Cultural awareness in international business•5 minutes
12 assignments•Total 105 minutes
End of week 1•15 minutes
Lead-in•5 minutes
Video comprehension•10 minutes
Job-hunting scenarios - tips for your search •5 minutes
How to deal with AI in your job search •10 minutes
Successful job searching •10 minutes
Video comprehension •5 minutes
Evaluating a CV •10 minutes
Completing a CV •10 minutes
Which questions? •10 minutes
Interviewee questions •10 minutes
Suitable answers in a job interview•5 minutes
4 discussion prompts•Total 40 minutes
Reflecting on your employment history•10 minutes
Create your own CV•15 minutes
Lead-in•5 minutes
Your own answers in a job interview•10 minutes
Effective presentations
Module 2•3 hours to complete
Module details
By the end of this week you will be able to prepare, and present effectively, the relevant content, and some basic slides or materials, to introduce yourself, your company and your company’s products or services.
Analyzing and evaluating product presentations •10 minutes
Create your own product presentation •15 minutes
Dictionary •5 minutes
Intercultural awareness in international business•5 minutes
10 assignments•Total 90 minutes
End of week 2 •10 minutes
Video comprehension •10 minutes
Vocabulary for the elevator speech •10 minutes
Tips for introducing yourself effectively•10 minutes
Departments within a company •10 minutes
Company departments and their main functions•10 minutes
Key roles in a company •10 minutes
Video comprehension •5 minutes
Asking about products •5 minutes
Combining dimension, color, materials and other adjectives in a product description •10 minutes
3 discussion prompts•Total 20 minutes
Share your elevator pitch•10 minutes
Share your company profile •5 minutes
Sharing your product presentation •5 minutes
Written communications in the workplace
Module 3•3 hours to complete
Module details
By the end of this week you will be able to read and respond effectively to a variety of internal company communications, write a basic report on company results, and handle external email communications.
Scenarios for preparing meeting agendas•10 minutes
Effective meeting minutes •10 minutes
Video comprehension•5 minutes
Analyzing reports •15 minutes
4 discussion prompts•Total 30 minutes
Write your email •10 minutes
Preparing your own meeting agenda •10 minutes
Upload your minutes•5 minutes
Upload your report•5 minutes
Spoken communications in the workplace
Module 4•3 hours to complete
Module details
This week you will study and practice a variety of communication tasks that are useful when attending an international conference. These include leaving phone messages, making small talk, arranging meetings and participating in discussions and decision-making.
What's included
4 videos11 readings9 assignments
Show info about module content
4 videos•Total 15 minutes
The pros and cons of in-person conferences•4 minutes
What's important when you...•6 minutes
Making notes •1 minute
Expert tips on how to negotiate effectively •4 minutes
11 readings•Total 95 minutes
Meeting other delegates •10 minutes
Basic questions for getting to know someone •10 minutes
Apologizing •10 minutes
Language focus •10 minutes
Expressing agreement and disagreement •10 minutes
Practice with expressing agreement and disagreement•10 minutes
Language focus •5 minutes
Active listening skills •10 minutes
Participating in a negotiation •10 minutes
Dictionary•5 minutes
Intercultural awareness in international business•5 minutes
9 assignments•Total 95 minutes
End of week 4 •15 minutes
Video comprehension •10 minutes
First meetings and small talk •10 minutes
Making an appointment to see someone •10 minutes
Video comprehension •10 minutes
Language practice •10 minutes
Video comprehension •10 minutes
Dealing with anger and aggression •10 minutes
Language focus •10 minutes
Workplace effectiveness
Module 5•3 hours to complete
Module details
By the end of this week you will have the language to understand and talk about effective practices in the workplace like promoting employee well-being and happiness, and encouraging effective collaboration and teamwork. You will also learn and apply the language to describe charts and graphs.
Founded in 1224, Federico II is the oldest lay University in Europe. With its "Federica Web Learning" Center, it is the leader in Europe for open access multimedia education, and in the world's top ten for the production of MOOCs for providing new links between higher education and lifelong learning. Find out more on www.federica.eu.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.