Whether you are an aspiring or established leader, emotional intelligence is critical in the workplace. In this course, you'll learn about the core human emotions, how to effectively read and respond to emotional situations, and applying emotional reasoning in professional settings. Complete with interactive exercise, job aids, and other resources, this course will prepare you to navigate challenging emotional situations with confidence.
(28 reviews)
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There are 5 modules in this course
What's included
1 reading1 plugin
What's included
2 readings1 peer review1 discussion prompt2 plugins
What's included
2 readings1 peer review3 plugins
What's included
2 readings1 peer review3 plugins
What's included
2 readings1 peer review3 plugins
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Recommended if you're interested in Leadership and Management
Queen Mary University of London
University of Maryland, College Park
University of Illinois Urbana-Champaign
Alfaisal University | KLD
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Reviewed on Jun 19, 2024
I was able to learn about emotions and how to manage my reactions and anticipate other people's reactions. This is a great course for managers and leaders in the workforce.
Reviewed on Jul 30, 2024
This course will help in my professional development. Please feel free to sign up. You won’t regret it.
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Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
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The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.