It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you'll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you'll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills.
Emotional Intelligence for Business Professionals
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Gain insight into a topic and learn the fundamentals.
7 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Identify emotional intelligence components, explain their organizational benefits, and apply them effectively.
Assess and strengthen your personal and social emotional intelligence skills, and practice using them in workplace scenarios.
Skills you'll gain
- Self-Awareness
- Self-Motivation
- Leadership
- Employee Coaching
- Team Management
- Emotional Intelligence
- Motivational Skills
- Team Building
- Communication
- Active Listening
- Relationship Building
- Professional Development
- Team Motivation
- Social Skills
- Empathy & Emotional Intelligence
- Personal Development
- Conflict Management
- Empathy
- Leadership Development
- Adaptability
Details to know
Shareable certificate
Add to your LinkedIn profile
Recently updated!
January 2026
Assessments
1 assignment
Taught in English
See how employees at top companies are mastering in-demand skills
There are 5 modules in this course
Being aware of, and understanding, the competencies you need to manage your feelings and improve your social skills are essential if you want to maximize your performance and effectiveness as a member of your organization. In this lesson, you will explore emotional intelligence skills, and identify the impact of emotional intelligence on the workplace.
What's included
1 reading5 plugins
In the last lesson, you identified EQ skills and explored the benefits of emotional intelligence in various workplace situations. Now you're going to discover strategies to improve each personal management skill in the EQ skill set. In this lesson, you will increase your personal emotional intelligence in the workplace.
What's included
5 plugins
In the last lesson, you developed your personal emotional intelligence skills. Now it's time to explore strategies to develop your ability to optimize interactions with coworkers and colleagues. In this lesson, you will increase your social EQ in the workplace.
What's included
4 plugins
You've reviewed the emotional intelligence skill set, assessed your own EQ skills, and acquired strategies that can help you improve your own emotional intelligence. Now, it's time to review strategies for applying emotional intelligence to common workplace scenarios. In this lesson, you will explore how to practice emotional intelligence in the workplace.
What's included
7 plugins
You'll wrap things up and then validate what you've learned in this course by taking an assessment.
What's included
1 assignment1 plugin
Instructor
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Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
More questions
Financial aid available,