Every B2B software deal hinges on the fine print — are you prepared to draft it with precision? This Short Course was created to help Legal professionals produce a complete, annotated SaaS licensing agreement across three critical dimensions: IP indemnification, SLA service-credit calculations, and GDPR-compliant Data Processing Addenda.

Draft SaaS Licensing Agreement

Recommended experience
What you'll learn
Indemnification clauses must precisely allocate IP infringement and data-breach risk to be enforceable across jurisdictions.
SLA metrics are only meaningful when tied to measurable service-credit formulas — vague uptime promises create dispute risk.
A GDPR-compliant DPA is not optional: it defines processing purposes, sub-processors, and data-subject rights as legally required annexes.
Mastering B2B SaaS deal patterns enables legal professionals to identify gaps before execution and protect organizational interests at scale.
Skills you'll gain
- Commercial Laws
- Contract Compliance
- Law, Regulation, and Compliance
- Contract Review
- Software As A Service
- Regulation and Legal Compliance
- Contract Management
- General Data Protection Regulation (GDPR)
- Personally Identifiable Information
- Legal Risk
- Digital Analysis
- B2B Sales
- Compliance Management
- Contract Negotiation
- Risk Analysis
- Vendor Contracts
- Data Security
- Service Level Agreement
- Information Privacy
- Service Level
Details to know

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September 2026
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There are 3 modules in this course
Instructor
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Pragmatic AI Labs

Coursera

Coursera

University of California, Santa Barbara
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