Copenhagen Business School
Digital Competition in Financial Services
Copenhagen Business School

Digital Competition in Financial Services

Jonas Hedman
Stefan Henningsson

Instructors: Jonas Hedman

38,279 already enrolled

Included withCoursera Plus

Gain insight into a topic and learn the fundamentals.
4.6

(974 reviews)

Beginner level
No prior experience required
Flexible schedule
Approx. 11 hours
Learn at your own pace
92%
Most learners liked this course
Gain insight into a topic and learn the fundamentals.
4.6

(974 reviews)

Beginner level
No prior experience required
Flexible schedule
Approx. 11 hours
Learn at your own pace
92%
Most learners liked this course

Details to know

Earn a career certificate

Add to your LinkedIn profile

Assessments

16 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

Placeholder

Build your subject-matter expertise

This course is part of the Digital Transformation in Financial Services Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

There are 5 modules in this course

Welcome to Digital Competition in Financial Services! We’re excited to have you in the class and look forward to helping you learn more about this important topic. To begin, I recommend taking a few minutes to explore the course site. A good place to start is the navigation bar on the left. Click Course Content to see what material we will cover each week, as well preview the assignments you will need to complete. Click Discussions to see forums where you can discuss the course material with fellow students taking the class. Be sure to introduce yourself to everyone in the Meet and Greet forum! This course should take four weeks to complete. You can check out the recommended course schedule below to see a quick overview of the lessons and assignments you will complete each week. By the time you finish this course, you will have mastered important concepts needed to understand the transformation, learned from best practice in digital industries, and seen how firms in financial services are embracing the new rules of competition. You will be introduced to the Capstone Project for the specialization and have a chance to form some preliminary solutions for a financial service company that is re-inventing itself to compete in finance as a digital industry. Good luck as you get started. We look forward to seeing you in class!

What's included

1 video

The digital transformation is radically rewriting the rules of competition in the financial service industries. In this module, we are exploring the forces shaping the new competitive dynamics: product and service digitization, changing customer demands and new regulations. Together, these forces give rise to completely new market structures that force organizations to compete in new ways.

What's included

8 videos5 readings5 assignments3 discussion prompts

At the heart of the digital transformation rests an increased orientation towards digitally enabled platform-based business models. In this module, we cover how firms compete with platforms and how platforms change the dynamics of affected industries. We explore the workings of the platform, including how to establish a platform core for others to build on and how to manage the relationship to 3rd party developers. We contextualize the ideas behind digital platform thinking using examples both from financial service companies and from the digital giants that excel in platform-based businesses.

What's included

6 videos7 readings6 assignments2 discussion prompts

In this module, we introduce the business ecosystem metaphor as a way to think of and model the increasingly complex relationships between actors in the digital financial service industries. We elaborate on how to deal with relational tensions internally and towards externally. We also address how digital technology strategies become inseparable from business strategy in the digital era.

What's included

7 videos4 readings5 assignments1 discussion prompt

What's included

1 video3 readings1 peer review

Instructors

Instructor ratings
4.5 (228 ratings)
Jonas Hedman
Copenhagen Business School
4 Courses60,866 learners
Stefan Henningsson
Copenhagen Business School
4 Courses60,866 learners

Offered by

Recommended if you're interested in Business Strategy

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews

Showing 3 of 974

4.6

974 reviews

  • 5 stars

    71.14%

  • 4 stars

    23.20%

  • 3 stars

    3.59%

  • 2 stars

    1.02%

  • 1 star

    1.02%

SU
5

Reviewed on May 23, 2020

MR
5

Reviewed on Mar 12, 2021

PB
5

Reviewed on Apr 28, 2020

New to Business Strategy? Start here.

Placeholder

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions