This course is designed to enhance your sales skills and deepen your understanding of IT concepts. This course will teach you to identify and demonstrate effective strategies for qualifying opportunities, ensuring you can recognize and pursue the most promising leads. You will learn the sequence and significance of each stage of the sales process, enabling you to navigate sales cycles with confidence.
Dell Technologies Establishing Your Sales Strategy
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Dell Technologies Establishing Your Sales Strategy
This course is part of Dell Technologies IT Sales Representative Professional Certificate
Instructor: Develop with Dell
Included with 
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
9 hours to complete
Flexible schedule
Learn at your own pace
Skills you'll gain
- Artificial Intelligence and Machine Learning (AI/ML)
- Sales
- Relationship Building
- Customer Relationship Management
- Prospecting and Qualification
- Telecommunications
- Sales Strategy
- Communication
- Digital Transformation
- Sales Presentations
- Customer Insights
- Data Centers
- Sales Pipelines
- Big Data
- Technical Sales
- Interviewing Skills
- Sales Process
- Customer Relationship Building
- Rapport Building
- Information Technology
Details to know
Shareable certificate
Add to your LinkedIn profile
Recently updated!
July 2025
Assessments
11 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
Build your Cloud Computing expertise
This course is part of the Dell Technologies IT Sales Representative Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Dell
There are 4 modules in this course
This week you’ll learn about the Sales Campaign. We will get into detail about The Sales Process and give you a better sense of how to manage a sale from start to finish. You’ll learn about the things that motivate buyers to make a purchase and how you can use that knowledge to sell. We’ll also address ways to determine which opportunities are worth pursuing. And finally, we’ll walk you through the steps that a customer goes through during the process of making a decision to buy.
What's included
5 videos4 readings3 assignments1 discussion prompt
Relationships are critical for sellers and this week is all about getting to know your customer. You’ll learn about establishing a rapport and building trust with your customer. We’ll also go through some best practices for opening customer call.
What's included
5 videos4 readings4 assignments1 discussion prompt
This week is all about technology. While the majority of our curriculum centers on the skills needed to sell, in order to be successful in the tech industry, you’ll also need some technical foundations. This module provides a high-level view of computers and data center concepts. This week will also feature an introduction to digital transformation which is changing the world as we know it.
What's included
21 videos1 reading1 assignment1 plugin
This week will be focused on effective questioning. Questions are some of the greatest tools you will have as a seller. Learning how to ask the right questions will go a long way towards helping you understand your customer’s needs and providing them the right solution.
What's included
3 videos2 readings3 assignments1 discussion prompt
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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