Dell Technologies Networking & Security Technical Support

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Dell Technologies Networking & Security Technical Support

This course is part of Dell Technologies Technical Customer Support Specialist Professional Certificate

Instructor: Develop with Dell

Included with

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4 modules

Gain insight into a topic and learn the fundamentals.

11 reviews

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

11 reviews

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

10 assignments¹

AI Graded see disclaimer

Taught in English

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Build your Networking expertise

This course is part of the Dell Technologies Technical Customer Support Specialist Professional Certificate

When you enroll in this course, you'll also be enrolled in this Professional Certificate.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate from Dell

There are 4 modules in this course

This course is designed for aspiring IT professionals, network administrators, and cybersecurity enthusiasts. The course aims to equip learners with the skills necessary to effectively troubleshoot network connectivity issues and to understand the critical nature of cybersecurity in today's digital landscape.

Over the course of various modules, participants will delve into the complexities of network configurations, and common connectivity challenges. They will also explore the significance of cybersecurity, learn to identify common security threats, and understand the best practices for safeguarding information. Through a blend of theoretical knowledge and practical application, this course will prepare learners to tackle real-world networking and security scenarios confidently. This course is designed for learners seeking to gain a foundational understanding of networking and cybersecurity. No previous experience is necessary. With a strong emphasis on practical skills and real-world application, participants will be well-prepared to address the challenges of network connectivity and security. This course is a part of the Dell Technologies Technical Customer Support Specialist professional certificate curriculum.

This week is like having a backstage pass to understanding how the internet works. In this module, you’ll uncover the secrets of common networking components, explore the layers that keep data flowing smoothly, and even peek into the different ways networks can be set up.

What's included

4 videos2 readings2 assignments

In this module, you’ll learn strategies for troubleshooting networks. We’ll equip you with the methods and tools needed to unravel connectivity mysteries, diagnose issues, and restore smooth data flow. Whether it’s comparing IP settings, investigating layers, or documenting failed attempts, you’ll be the hero who keeps networks humming.

What's included

1 video1 reading2 assignments1 plugin

In this module, you’ll learn to spot common cybersecurity threats. You will also unravel the significance of cybersecurity frameworks—those invisible scaffolds that protect our digital world. We’ll demystify their role and explore how they shape secure practices. By the end, you’ll be armed with knowledge to safeguard networks and data.

What's included

10 videos2 readings4 assignments1 discussion prompt

10 videosTotal 63 minutes

Cybersecurity Threats and Business Impacts12 minutes
Cybersecurity Incident Management5 minutes
Introduction to Cybersecurity Frameworks6 minutes
Analyzing Cybersecurity Frameworks6 minutes
Benefits of NIST Framework5 minutes
Implementation of Cybersecurity Frameworks5 minutes
Understanding IT and Cybersecurity Risk5 minutes
Concepts of Risk Management7 minutes
Risk Assessment5 minutes
Risk Management Standards, Frameworks and Implementation7 minutes

2 readingsTotal 20 minutes

Risk Assessment Exemplar10 minutes
Recap10 minutes

4 assignmentsTotal 160 minutes

Cyber Threats Quiz30 minutes
Cybersecurity Frameworks Quiz40 minutes
Risk Assessment Activity30 minutes
Security Awareness Assessment60 minutes

1 discussion promptTotal 10 minutes

NIST Framework Discussion10 minutes

In this module, you’ll explore essential cybersecurity practices. Learn how to develop a robust cybersecurity plan and compare various cybersecurity tools and approaches to enhance your understanding. Finally, you will devise effective incident management strategies to safeguard against cyber threats.

What's included

3 videos2 readings2 assignments1 peer review

3 videosTotal 30 minutes

Analyzing the Cybersecurity Process7 minutes
Cybersecurity Control Mechanisms13 minutes
Cybersecurity Tools9 minutes

2 readingsTotal 20 minutes

Incident Response Plan: Peer Review Exemplar10 minutes
Course Summary10 minutes

2 assignmentsTotal 70 minutes

Cybersecurity Process Quiz10 minutes
Security Assessment60 minutes

1 peer reviewTotal 60 minutes

Incident Response Plan60 minutes

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Instructor

Develop with Dell

Dell

12 Courses8,559 learners

Offered by

Dell

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.