This course is designed for aspiring IT professionals, network administrators, and cybersecurity enthusiasts. The course aims to equip learners with the skills necessary to effectively troubleshoot network connectivity issues and to understand the critical nature of cybersecurity in today's digital landscape.
Dell Technologies Networking & Security Technical Support
Dell Technologies Networking & Security Technical Support
This course is part of Dell Technologies Technical Customer Support Specialist Professional Certificate
Instructor: Develop with Dell
Included with 
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
10 hours to complete
3 weeks at 3 hours a week
Flexible schedule
Learn at your own pace
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Recently updated!
October 2024
Assessments
10 assignments
Taught in English
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This course is part of the Dell Technologies Technical Customer Support Specialist Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
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There are 4 modules in this course
This week is like having a backstage pass to understanding how the internet works. In this module, you’ll uncover the secrets of common networking components, explore the layers that keep data flowing smoothly, and even peek into the different ways networks can be set up.
What's included
4 videos2 readings2 assignments
In this module, you’ll learn strategies for troubleshooting networks. We’ll equip you with the methods and tools needed to unravel connectivity mysteries, diagnose issues, and restore smooth data flow. Whether it’s comparing IP settings, investigating layers, or documenting failed attempts, you’ll be the hero who keeps networks humming.
What's included
1 video1 reading2 assignments1 plugin
In this module, you’ll learn to spot common cybersecurity threats. You will also unravel the significance of cybersecurity frameworks—those invisible scaffolds that protect our digital world. We’ll demystify their role and explore how they shape secure practices. By the end, you’ll be armed with knowledge to safeguard networks and data.
What's included
10 videos2 readings4 assignments1 discussion prompt
In this module, you’ll explore essential cybersecurity practices. Learn how to develop a robust cybersecurity plan and compare various cybersecurity tools and approaches to enhance your understanding. Finally, you will devise effective incident management strategies to safeguard against cyber threats.
What's included
3 videos2 readings2 assignments1 peer review
Instructor
Offered by
Recommended if you're interested in Networking
Akamai Technologies, Inc.
University of Colorado System
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Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.