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Customer Service with Python: Build a Chatbot using ChatGPT

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Customer Service with Python: Build a Chatbot using ChatGPT

Mo Rebaie

Instructor: Mo Rebaie

2,048 already enrolled

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Learn, practice, and apply job-ready skills with expert guidance
4.3

(12 reviews)

Intermediate level

Recommended experience

1 hour
Learn at your own pace
Hands-on learning
Learn, practice, and apply job-ready skills with expert guidance
4.3

(12 reviews)

Intermediate level

Recommended experience

1 hour
Learn at your own pace
Hands-on learning

What you'll learn

  • Use Python to integrate the ChatGPT API for chatbot functionality

  • Design a conversation flow to handle FAQs in customer service scenarios

  • Build and test a Customer Service chatbot

Details to know

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Add to your LinkedIn profile

Taught in English
No downloads or installation required

Only available on desktop

Learn, practice, and apply job-ready skills in less than 2 hours

  • Receive training from industry experts
  • Gain hands-on experience solving real-world job tasks
  • Build confidence using the latest tools and technologies
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About this Guided Project

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

  1. Import Libraries and Define the OpenAI API Key

  2. Chat with ChatGPT using the API key

  3. Define the Chatbot Conversation Function

  4. Handle Frequently Asked Questions

  5. Initiate Chatbot Conversation and Testing

  6. Build a Customized Chatbot and Chat with It

Recommended experience

A background in Python programming and a basic understanding of AI concepts are recommended for this course.

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Instructor

Mo Rebaie
Coursera Project Network
13 Courses14,953 learners

Offered by

Coursera Project Network

How you'll learn

  • Skill-based, hands-on learning

    Practice new skills by completing job-related tasks.

  • Expert guidance

    Follow along with pre-recorded videos from experts using a unique side-by-side interface.

  • No downloads or installation required

    Access the tools and resources you need in a pre-configured cloud workspace.

  • Available only on desktop

    This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.

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