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IESE Business School

Crisis Communications

Yago De la Cierva
Greg Burke

Instructors: Yago De la Cierva

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
4.7

(31 reviews)

Beginner level

Recommended experience

7 hours to complete
3 weeks at 2 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
4.7

(31 reviews)

Beginner level

Recommended experience

7 hours to complete
3 weeks at 2 hours a week
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

3 assignments

Taught in English

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Build your subject-matter expertise

This course is part of the Communicating with Presence Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
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There are 3 modules in this course

Upon completion of this module, learners will be able to recognise the unique characteristics of different crises and how to respond accordingly.

What's included

6 videos1 reading1 assignment

Upon completion of this module, learners will have discovered how to apply personal ethical rules to facilitate relationships between journalist and corporate communicators.

What's included

4 videos2 assignments

As our specialization draws to a close, we say goodbye. We have explored persuasive communications, the role of the media, and crisis management, enhancing our understanding of effective communication. With gratitude for the knowledge gained, we embark on new journeys, equipped with skills to navigate the complexities of communication.

What's included

1 video

Instructors

Instructor ratings
4.2 (7 ratings)
Yago De la Cierva
IESE Business School
3 Courses3,600 learners

Offered by

Recommended if you're interested in Economics

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Learner reviews

Showing 3 of 31

4.7

31 reviews

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  • 4 stars

    12.90%

  • 3 stars

    3.22%

  • 2 stars

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  • 1 star

    3.22%

WK
4

Reviewed on Jan 2, 2024

JO
5

Reviewed on May 30, 2024

DV
5

Reviewed on Jul 17, 2024

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