تمر حياتنا اليومية بالكثير من العلاقات والمواقف والمعاملات مع العديد من الأشخاص سواء في العمل أو مع أفراد الأسرة والأصدقاء، وبطبيعة الحال لكل شخص منهم وجهات نظر وآراء ومصالح مختلفة عنا، لذلك فإن حدوث اختلافات (Disagreements) أمرٌ لا مفر منه، سواء أكان خلافاً بسيطاً، أو خلافاً شديداً قد يصل درجة النزاع (Conflict)، ومع استحالة تجنب واقع النزاعات (Conflicts) أصبحت هناك حاجة ملحة لإيجاد طريقة بناءة وفعالة لإدارة النزاع (Conflict Management) وذلك لتحويل الجوانب والمشاعر السلبية إلى فرص يستفيد منها كل أطراف النزاع (Conflict).
مهارات تسوية النزاعات | Conflict Resolution Skills
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4.7
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Beginner level
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1 hour to complete
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8 assignments
Taught in Arabic
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There is 1 module in this course
ستزودك هذه الدورة باطلاع واسع ودقيق على مجموعة من المحاور المتعلقة بهذا الموضوع، مثل: فهم المهارات الأساسية لتسوية النزاعات بفعالية، إيضاح اتباع استراتيجية البديل الثالث لتسوية النزاعات وكيفية تطبيقها في حياتنا الشخصية والعملية، التعرف على منهجية التركيز على الحلول كنقطة انطلاق لتسوية أي نزاع، استعراض أنواع النزاعات وأهمية تسويتها إيجابياً.
What's included
8 videos1 reading8 assignments1 discussion prompt
Instructor
Offered by
Recommended if you're interested in Personal Development
The State University of New York
University of California, Irvine
Alfaisal University | KLD
ESSEC Business School
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