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Learner Reviews & Feedback for Mediation and Conflict Resolution by ESSEC Business School

4.8
stars
585 ratings

About the Course

Mediation is a crucial means to reaching peaceful and agreed solutions in today’s world – on an international, political, industrial, peace-keeping or social level. With the course you will be able to choose and lead a mediation process. You will gain a deeper understanding of workplace and international conflict resolution. Fundamentals of Negotiation are required to complete this MOOC. You can acquire them through our MOOC "Negotiation Fundamentals". After this course, you will be able to: Define what a mediation is and choose when to use it; List different types of mediation; Identify typical challenges and difficulties that most mediators face; Choose the adequate strategies within a repertoire of options; Identify the do’s and don’ts in mediation. This MOOC offers video lectures from leading experts, interactive questions, case studies, practice and graded quizzes. Designed as a logical follow on from the suite of ESSEC IRENE online courses in negotiation, this course about mediation and conflict resolution teaches a whole set of additional skills and approaches. Developed by one of Europe’s leading institutes of research and education in negotiation and mediation, ESSEC IRENE, this course provides you with a meaningful and effective bouquet of practical cases, tools, approaches and skills to put your mediation into high-impact practice....

Top reviews

DM

Dec 30, 2020

Very useful content explained in best possible way by bullet points and further narration - thanks to the faculty for preparing these modules

WW

Aug 3, 2022

Very informative. Touched on the basics and provided many practical examples to show how mediation is conducted in real life situations.

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26 - 50 of 137 Reviews for Mediation and Conflict Resolution

By Yisela D P

Sep 25, 2024

Es importante aprender sobre resolución de conflictos porque es un tema adherente a la condición humana y la solución trae muchas ventajas y aprendizajes

By Joaquin E M C

Nov 6, 2024

muy interesante y aprendí mucho sobre lo que es resolución de conflicto en el entorno laboral muy eficiente me pareció esto aprendí mucho.

By Wilhemina W

Aug 3, 2022

Very informative. Touched on the basics and provided many practical examples to show how mediation is conducted in real life situations.

By Pierina G L

Feb 25, 2021

Es un curso muy completo, todo lo que se abarca en los módulos se explican bien con los casos que brinda. Fue muy interesante llevarlo.

By Roberto G J

Mar 29, 2021

This course, gives me issues to understand and put in practice the mediation in my job as a other activities. Is is useful.

By Rafael S

Jul 14, 2022

The course is pretty good, dynamics and teacher are great. I learned a lot with it. I strongly recomend it.

By Carlos A B S

Jan 18, 2021

The teachers are awesome! They are full of negotiation experiences. I like their methodology :)

By Jan E

Aug 1, 2022

Very good and learn so much. Will defnitely recommend both Coursera and this course! Jan Ellis

By Guy G

Aug 28, 2018

Peaceful conflict resolution. We all need more of that. That should be a mandatory course ;-)

By SRISHTI A

Jul 8, 2020

it was a great time learning the concept of mediation and conciliation on a whole new level

By Maria A G J

Apr 10, 2021

Un curso muy proactivo, te ayuda a realizar casos de vida real y a analizar mucho más

By Юрій Л

Apr 25, 2020

An incredible course with beautiful theoretical material and real practice and cases

By LUIS A C M

Jun 14, 2021

Me ayudo muchisimo este aporte en base a como poder resolver los conflictos.

By Viola B

Apr 5, 2023

Very clear and easy to follow by linking the modules to one another.

By George m j

Nov 2, 2020

A really beautiful course for everyone really enjoyed it

Thank you.

By Humza Z

May 14, 2020

Perfect for someone interested in Mediation & Conflict Resolution!

By Gina M S I

Nov 9, 2024

Muy bueno y sirve para la vida cotidiana de cada uno de nosotros

By Leopoldino M L

Sep 14, 2024

Muy interesante y muy completo de información que retroalimenta

By Dave S

Aug 28, 2020

Outstanding course. The material was clear and well presented.

By WENHUI C

Jun 1, 2020

Good class. Too much detail, need to spend time to learn it.

By Jorge L A M

Oct 25, 2024

Es un taller que permite y genera conocimiento interactivo.

By Andrew G

Aug 14, 2020

Excellent Course packed with real skills and good examples.

By Aimable H

Dec 13, 2020

Hello, I want continue to complete the negotiation,

Thanks

By Ionut M C

Apr 11, 2019

Quality course. Highly recommended - clear and concise.

By Eduardo d A M

Jun 26, 2020

I loved the way the activities integrated the theory