This course is for deployment personnel of Google Cloud and its partner organizations who are tasked with managing cultural change and skill gaps of customers adopting Google Workspace, engaging sponsors and enlisting the support of customer stakeholders, communicating the anticipated changes to the customer and their users. It will guide you through the Workspace change management methodology and all phases of the customer journey.
Change Management for Google Workspace
Seize the savings! Get 40% off 3 months of Coursera Plus and full access to thousands of courses.
Gain insight into a topic and learn the fundamentals.
Intermediate level
Some related experience required
5 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Describe the change management methodology by defining the tasks performed in each of the key work streams over all phases of the customer journey.
Engage sponsors and recruit Google Guides to provide support during the project.
Identify cultural change challenges and address skills gaps.
Explain how to most effectively deliver communications about the project.
Skills you'll gain
Tools you'll learn
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
6 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
There are 7 modules in this course
Instructor
Offered by
Explore more from Cloud Computing
Status: Free TrialGoogle Cloud
Status: Free TrialGoogle Cloud
Status: Free Trial
Status: Free TrialGoogle Cloud
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy