This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.

Business Process Modelling

120 reviews
Recommended experience
What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Skills you'll gain
- Business Management
- Business Workflow Analysis
- Project Scoping
- Process Management
- Business Systems Analysis
- Service Design
- Workflow Management
- Data Flow Diagrams (DFDs)
- System Design and Implementation
- Diagram Design
- Business Process Management
- Stakeholder Engagement
- Stakeholder Communications
- Business Analysis
- Process Improvement
Details to know

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There is 1 module in this course
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Reviewed on Dec 28, 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
Reviewed on Jan 7, 2024
Igor gives great advice and makes it so easy to understand.
Reviewed on Jan 9, 2025
This course has opened new doors for me. It is basically something I have wanted to start learning for so long, and I did not know where to begin.

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