This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.

Business Process Modelling
Ends tomorrow! Save on skills that make you shine with 40% off 3 months of Coursera Plus. Save now

125 reviews
Recommended experience
What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Skills you'll gain
- Data Flow Diagrams (DFDs)
- Business Workflow Analysis
- Process Modeling
- Business Systems Analysis
- Business Analysis
- Service Design
- Dataflow
- Diagram Design
- Process Management
- Stakeholder Engagement
- Process Improvement
- Workflow Management
- Project Scoping
- Business Process Management
- System Design and Implementation
- Business Management
- Stakeholder Communications
Details to know

Add to your LinkedIn profile
See how employees at top companies are mastering in-demand skills

There is 1 module in this course
Offered by
Explore more from Leadership and Management
Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.
Learner reviews
- 5 stars
77.77%
- 4 stars
15.87%
- 3 stars
5.55%
- 2 stars
0.79%
- 1 star
0%
Showing 3 of 125
Reviewed on Dec 28, 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
Reviewed on Jan 28, 2026
IT was a very knowledgeable course with detailed overview of Business Process Modelling.
Reviewed on Mar 9, 2025
I learned much about process modelling from this course. Thank you so much
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.









