This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.

Business Process Modelling

122 reviews
Recommended experience
What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Skills you'll gain
- Process Management
- Data Flow Diagrams (DFDs)
- Stakeholder Engagement
- Workflow Management
- Business Process Management
- Business Workflow Analysis
- Stakeholder Communications
- Business Systems Analysis
- Diagram Design
- Project Scoping
- Business Analysis
- Process Improvement
- Business Management
- Service Design
- System Design and Implementation
Details to know

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There is 1 module in this course
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Reviewed on Jan 9, 2025
This course has opened new doors for me. It is basically something I have wanted to start learning for so long, and I did not know where to begin.
Reviewed on Dec 28, 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
Reviewed on Dec 18, 2023
Use scenarios to explain to the models if can like scenarios. and try to cover basic rules of BPMN 2.0

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