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Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,378 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

Top reviews

SS

Oct 22, 2020

Professor Nader has been immensely helpful in bringing about a change in the way I viewed Brand Management. The course is well-framed with lots of good examples and interviews. A wonderful experience.

MS

Mar 16, 2021

Wonderful! Professor Tavassoli did a wonderful job of breaking down the business, brand & behaviour alignment process.

Very insightful. I thoroughly enjoyed it and learned a lot. Thank you so much!

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1076 - 1100 of 2,659 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By NIDDHI S

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Apr 18, 2021

Exceptional course, Learned a lot from the Professor. So many real-life examples to understand the concept.

By Lucia B

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Feb 24, 2021

This MOOC is so interesting and usefull. Thank you so much professor Tavassoli for this amazing experience.

By Lorena M

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Aug 12, 2020

A comprehensive view of business, brand, and behavior alignment taught in a straightforward compelling way.

By Srishti G

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Jun 5, 2020

The depthness and the examples are so well.I learn alot and I am excited to apply it in my further career😊

By Animesh J

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May 9, 2020

If you are on Coursera ,this course is a must. I really hope Professor Nader provides us with more courses.

By Mo-Think E S

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Apr 30, 2020

It was a great Branding journey and relevant for applications on jobs and extension to new career endeavors

By Muhammad W Y

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Nov 7, 2018

I have learned too much from this course. Its beneficial in my career.

Thanks a lot coursera

Thanks a lot LBS

By Crystal I

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May 11, 2023

It's very mind opening. Thanks Professor Nader Tavassoli. And thanks to all my peers for grading me right.

By Teacher K

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Oct 12, 2021

Excellent! Professor Nader Tavassoli is an incredible mastermind when it refers do marketing and branding.

By Trung N H

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Oct 8, 2021

Love you teacher, hope you a wonderful day. And in the future, may be we will co-operate with in business

By Lana W

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Sep 9, 2021

Highly recommended!

Hope there will be more classes from London Business School, Professor Nader Tavassoli.

By Halle M

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May 29, 2020

Learned a lot in this well organized MOOC! Great concepts brought to life through lecture and interview :)

By Virk Z S

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May 7, 2020

Very thoughtful and informative course with so many examples and processes to apply in the business world.

By Herlan A

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Feb 13, 2023

Thank you very much Coursera Team for facilitating financial aid. This course very useful and interesting

By Ana C P G

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Jan 19, 2023

Un curso que brinda una visión más amplia sobre la relevancia de alinear interna y externamente la marca.

By Afshin S

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Jan 14, 2023

amzing simple and well structured course with a professional demonstration by professor Nader Tavassoli.

By Kemi S

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Nov 15, 2022

This was a very excellent course as I got to learn so many things in detail about branding and behaviour.

By Marcos R

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Sep 3, 2022

It's really geat it helped me understand how a healty brand and customer experience value is strengthened

By Pratap N

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Jul 4, 2022

A wonderful opportunity for learning and experience from Professor Nader Tavassoli, University of London.

By Paige C

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Apr 29, 2022

Very nice content from general modules to important concept. It's great to meet and complete this course!

By Khizer H

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Apr 28, 2022

it was a great experience with university of london with their virtual sessions of this ammazing course.

By Riddhi B

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Dec 6, 2020

What a great learning experience! I recommend this course to everyone who's even remotely considering it.

By Rahil

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Sep 30, 2020

I had a lot of fun while doing this course and I am grateful to have been given the opportunity to do it.

By Shalonda J

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Aug 21, 2020

The professor was clear and easy to understand. The modules were informative and provided great concepts.

By Maria L

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Apr 18, 2020

Great course! I have learned a lot! I would appreciate if the teacher will record more courses in future.