In this course, you will walk through design considerations and basic steps to create an Amazon Connect cloud contact center customized to your business needs. The course includes guidance on region selection, single or multiple instance design best practices, identity management considerations, data storage, and telephony configuration settings.
Amazon Connect Instance Fundamentals
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
1 hour to complete
Flexible schedule
Learn at your own pace
Details to know
Recently updated!
July 2024
Assessments
1 assignment
Taught in English
See how employees at top companies are mastering in-demand skills
There is 1 module in this course
What's included
1 reading1 assignment
Instructor
Offered by
Recommended if you're interested in Cloud Computing
Amazon Web Services
Amazon Web Services
Amazon Web Services
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