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AgenticAIBIZ (Exam AGZ-110): Foundations of Agentic AI

Instructor: Bill Rosenthal

Included with

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7 modules

Gain insight into a topic and learn the fundamentals.

8 hours to complete

Flexible schedule

Learn at your own pace

7 modules

Gain insight into a topic and learn the fundamentals.

8 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

In this course, you will responsibly plan agentic AI initiatives that deliver measurable business value.

Skills you'll gain

Tools you'll learn

Details to know

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There are 7 modules in this course

Artificial intelligence (AI) agents are rapidly becoming a core driver of business automation. Harnessing the power of generative AI and large language models (LLMs) through agentic frameworks introduces powerful new ways to streamline operations, boost productivity, and free users from tedious and time-wasting tasks. By designing and deploying agents responsibly and effectively, organizations can accelerate adoption, reduce risks, and gain a competitive advantage in the impending "agentic shift."

This course is an introduction to AI agents from a strategic business perspective. It will not teach you how to build agents—instead, it will teach you how to determine whether, where, and how agents should exist in your organization. This course is designed for business leaders, consultants, product and project managers, and other decision makers who are interested in unlocking the power of agentic AI to enhance business processes. It's also a great starting point for technical practitioners who have been tasked with implementing agentic solutions in the organization. This course is also designed to assist students in preparing for the CertNexus® AgenticAIBIZ™ (Exam AGZ-110) credential. In this course, you will: identify the fundamentals of agentic AI; determine whether AI agents are suitable for a given business problem; design business-driven agentic solutions at a high level, without going deep into the technical details; manage the risks of agentic AI; adopt agentic AI into the organization; and prepare to execute an agentic strategy so implementation can proceed.

Module details

The first step in understanding the power of agentic artificial intelligence (AI) is grasping the fundamentals. In this lesson, you'll identify the concepts that underpin agentic AI so that you have a framework from which to explore its business implications.

What's included

11 plugins

11 pluginsTotal 89 minutes

Data Files and Setup for This Course5 minutes
About This Course5 minutes
Lesson Introduction1 minute
Topic A: Identify Agentic AI Concepts1 minute
1A-1: Reading20 minutes
1A-2: Activity10 minutes
1A-3: Activity15 minutes
Topic B: Identify Core Components of an Agent Architecture1 minute
1B-1: Reading20 minutes
1B-2: Activity10 minutes
Lesson Summary1 minute

There's always a certain degree of hype around emerging technologies, and agentic artificial intelligence (AI) is no different. It's important to temper your expectations by understanding that agentic AI is not always the best choice for every organization in every situation. In some cases, traditional tools or human-driven effort are still the most effective approaches. In this lesson, you'll determine whether agentic AI is a good fit for the organization's needs.

What's included

13 plugins

13 pluginsTotal 85 minutes

Lesson Introduction1 minute
Topic A: Analyze Business Processes for Automation Potential1 minute
2A-1: Reading10 minutes
2A-2: Activity10 minutes
2A-3: Reading10 minutes
2A-4: Activity5 minutes
Topic B: Assess the Value and Feasibility of Agentic AI1 minute
2B-1: Reading15 minutes
2B-2: Activity10 minutes
Topic C: Identify Real-World Use Cases1 minute
2C-1: Reading10 minutes
2C-2: Activity10 minutes
Lesson Summary1 minute

Assuming you've determined that agentic artificial intelligence (AI) is appropriate for your needs, you're ready to start designing a solution. You won't get into the technical details, but it still helps to plan the solution at a high level. That way, you'll be better prepared to support that solution as a stakeholder.

What's included

8 plugins

For all its benefits, agentic artificial intelligence (AI) also presents significant risk to the organization. You must manage these risks in order to be successful, reducing the chances that this new technology will do more harm than good.

What's included

14 plugins

14 pluginsTotal 90 minutes

Lesson Introduction1 minute
Topic A: Identify the Technical Risks of Agentic AI1 minute
4A-1: Reading10 minutes
4A-2: Activity10 minutes
4A-3: Reading10 minutes
4A-4: Activity10 minutes
Topic B: Identify the Business Risks of Agentic AI1 minute
4B-1: Reading15 minutes
4B-2: Activity10 minutes
Topic C: Design Safety and Oversight Mechanisms1 minute
4C-1: Reading5 minutes
4C-2: Guidelines5 minutes
4C-3: Activity10 minutes
Lesson Summary1 minute

Like any new technology, treating agentic artificial intelligence (AI) as if it were operating in a vacuum will lead to problems for the organization—problems that are largely preventable. This actually goes doubly for agentic AI, since it's meant to integrate with and/or supplant business processes that have probably been around for a while. You must ensure agentic AI is adopted into the organization with minimal disruption while also aligning with overall business strategy. That way, you can uphold its value proposition.

What's included

11 plugins

You've successfully obtained buy-in from various stakeholders regarding the agentic initiative. But before your organization can get started building an artificial intelligence (AI) agent for production, you must ensure that everything's ready to go. In this lesson, you'll prepare to execute on your agentic strategy.