Google

IT Support Google Professional Certificate

Google

IT Support Google Professional Certificate

Ini adalah jalan untuk berkarier di bidang IT.

Dalam program ini, Anda akan mempelajari keterampilan yang banyak dicari dan akan membuat Anda siap kerja dalam waktu kurang dari 6 bulan. Tidak membutuhkan gelar atau pengalaman.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

32,578 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

from 5,604 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise

from 5,604 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Dapatkan keterampilan yang dibutuhkan untuk berhasil dalam pekerjaan IT tingkat pemula

  • Belajar untuk melakukan tugas IT support sehari-hari termasuk perakitan komputer, jaringan nirkabel, menginstal program, dan layanan pelanggan

  • Pelajari cara memberikan dukungan pelanggan secara menyeluruh, mulai dari mengidentifikasi masalah hingga pemecahan masalah dan debugging

  • Pelajari cara menggunakan sistem termasuk Linux, Sistem Nama Domain, Antarmuka Baris Perintah, dan Kode Biner

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in Indonesian

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Dasar-Dasar Dukungan Teknis

Dasar-Dasar Dukungan Teknis

Course 1, 25 hours

What you'll learn

Skills you'll gain

Category: Package and Software Management
Category: Technical Support
Category: Software Installation
Category: Computer Networking
Category: Hardware Troubleshooting
Category: Computer Hardware
Category: Information Technology
Category: General Networking
Category: Linux
Category: Microsoft Windows
Category: Desktop Support
Category: Computer Architecture
Category: Operating System Administration
Category: Hardware Architecture
Category: Help Desk Support
Category: Problem Management
Category: Technical Support and Services
Category: End User Training and Support
Category: Operating Systems
Category: Software Systems
Seluk Beluk Jaringan Komputer

Seluk Beluk Jaringan Komputer

Course 2, 36 hours

What you'll learn

Skills you'll gain

Category: Computer Networking
Category: TCP/IP
Category: OSI Models
Category: Network Model
Category: Network Troubleshooting
Category: Virtual Private Networks (VPN)
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Wireless Networks
Category: Network Protocols
Category: Network Routing
Category: Network Security
Category: Routing Protocols
Category: Networking Hardware
Category: Network Administration
Category: Network Infrastructure
Category: General Networking
Category: Cloud Storage
Category: Cloud Computing
Category: Network Routers
Category: Cloud Services
Sistem Operasi dan Anda: Menjadi Pengguna yang Berdaya

Sistem Operasi dan Anda: Menjadi Pengguna yang Berdaya

Course 3, 38 hours

What you'll learn

Skills you'll gain

Category: Linux Commands
Category: File Management
Category: OS Process Management
Category: File Systems
Category: Software Installation
Category: Linux
Category: Package and Software Management
Category: Command-Line Interface
Category: Microsoft Windows
Category: Remote Access Systems
Category: System Monitoring
Category: User Accounts
Category: Technical Support
Category: Operating System Administration
Category: Linux Administration
Category: Operating Systems
Category: User Provisioning
Category: Technical Support and Services
Category: System Configuration
Category: Virtualization and Virtual Machines
Administrasi Sistem dan Layanan Infrastruktur TI

Administrasi Sistem dan Layanan Infrastruktur TI

Course 4, 30 hours

What you'll learn

Skills you'll gain

Category: IT Infrastructure
Category: Network Infrastructure
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Cloud Services
Category: Disaster Recovery
Category: Active Directory
Category: Systems Administration
Category: Network Troubleshooting
Category: Technical Consulting
Category: Lightweight Directory Access Protocols
Category: Server Administration
Category: Network Administration
Category: Cloud Management
Category: Information Technology
Category: Servers
Category: Cloud Computing
Category: Operating System Administration
Category: Data Storage
Category: User Provisioning
Category: Cloud Infrastructure
Keamanan IT: Pertahanan terhadap Kejahatan Digital

Keamanan IT: Pertahanan terhadap Kejahatan Digital

Course 5, 38 hours

What you'll learn

Skills you'll gain

Category: Cryptography
Category: Encryption
Category: Computer Security Awareness Training
Category: Hardening
Category: Data Security
Category: Malware Protection
Category: Authentications
Category: Application Security
Category: Network Security
Category: Security Awareness
Category: Firewall
Category: Network Monitoring
Category: Cybersecurity
Category: Cryptographic Protocols
Category: Information Systems Security
Category: Security Controls
Category: Security Strategy
Category: Security Management
Category: IT Security Architecture
Category: Cyber Attacks

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Onlea support

Top Instructor

17 Courses293,692 learners
Google Career Certificates
Google
386 Courses16,564,240 learners

Offered by

Google

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.