Google
IT Support Google Professional Certificate
Google

IT Support Google Professional Certificate

Ini adalah jalan untuk berkarier di bidang IT. Dalam program ini, Anda akan mempelajari keterampilan yang banyak dicari dan akan membuat Anda siap kerja dalam waktu kurang dari 6 bulan. Tidak membutuhkan gelar atau pengalaman.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

32,568 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.9

(5,498 reviews)

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.9

(5,498 reviews)

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Dapatkan keterampilan yang dibutuhkan untuk berhasil dalam pekerjaan IT tingkat pemula

  • Belajar untuk melakukan tugas IT support sehari-hari termasuk perakitan komputer, jaringan nirkabel, menginstal program, dan layanan pelanggan

  • Pelajari cara memberikan dukungan pelanggan secara menyeluruh, mulai dari mengidentifikasi masalah hingga pemecahan masalah dan debugging

  • Pelajari cara menggunakan sistem termasuk Linux, Sistem Nama Domain, Antarmuka Baris Perintah, dan Kode Biner

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in Indonesian

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Dasar-Dasar Dukungan Teknis

Dasar-Dasar Dukungan Teknis

Course 125 hours

What you'll learn

Skills you'll gain

Category: Technical Support
Category: Microsoft Windows
Category: Computer Hardware
Category: Hardware Troubleshooting
Category: Linux
Category: Software Installation
Category: Computer Networking
Category: Technical Documentation
Category: Computer Architecture
Category: Technical Communication
Category: Operating Systems

What you'll learn

Skills you'll gain

Category: Computer Networking
Category: TCP/IP
Category: Network Model
Category: OSI Models
Category: Routing Protocols
Category: Virtual Private Networks (VPN)
Category: Wireless Networks
Category: Network Troubleshooting
Category: Network Protocols
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Cloud Computing
Category: Network Security
Category: Network Administration
Category: Data Integrity
Category: Proxy Servers
Category: General Networking
Category: Network Infrastructure
Category: Cloud Storage

What you'll learn

Skills you'll gain

Category: Linux Commands
Category: Linux
Category: Microsoft Windows
Category: OS Process Management
Category: File Management
Category: File Systems
Category: Package and Software Management
Category: Command-Line Interface
Category: Operating Systems
Category: Software Installation
Category: User Accounts
Category: Remote Access Systems
Category: Desktop Support
Category: Help Desk Support
Category: Technical Support
Category: Linux Administration
Category: System Configuration
Category: Technical Support and Services
Category: Virtualization and Virtual Machines
Category: Operating System Administration

What you'll learn

Skills you'll gain

Category: Virtualization
Category: Systems Administration
Category: IT Infrastructure
Category: Disaster Recovery
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Active Directory
Category: Web Servers
Category: User Accounts
Category: Technical Consulting
Category: Server Administration
Category: Lightweight Directory Access Protocols
Category: Network Administration
Category: Windows Servers
Category: Cloud Infrastructure
Category: Linux Administration
Category: Cloud Computing
Category: Operating System Administration
Category: Data Storage

What you'll learn

Skills you'll gain

Category: Cryptography
Category: Encryption
Category: Security Awareness
Category: Cyber Attacks
Category: Data Security
Category: Firewall
Category: Malware Protection
Category: Authentications
Category: Authorization (Computing)
Category: Cybersecurity
Category: Information Systems Security
Category: Security Strategy
Category: Security Management
Category: Computer Security
Category: Application Security
Category: Hardening
Category: Network Monitoring
Category: Network Security
Category: Security Controls
Category: Risk Management Framework

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Onlea support

Top Instructor

17 Courses290,968 learners
Google Career Certificates
Google
378 Courses14,567,684 learners

Offered by

Google

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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.