Google
IT Support Google Professional Certificate
Google

IT Support Google Professional Certificate

Ini adalah jalan untuk berkarier di bidang IT. Dalam program ini, Anda akan mempelajari keterampilan yang banyak dicari dan akan membuat Anda siap kerja dalam waktu kurang dari 6 bulan. Tidak membutuhkan gelar atau pengalaman.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

32,564 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.9

(5,497 reviews)

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.9

(5,497 reviews)

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Dapatkan keterampilan yang dibutuhkan untuk berhasil dalam pekerjaan IT tingkat pemula

  • Belajar untuk melakukan tugas IT support sehari-hari termasuk perakitan komputer, jaringan nirkabel, menginstal program, dan layanan pelanggan

  • Pelajari cara memberikan dukungan pelanggan secara menyeluruh, mulai dari mengidentifikasi masalah hingga pemecahan masalah dan debugging

  • Pelajari cara menggunakan sistem termasuk Linux, Sistem Nama Domain, Antarmuka Baris Perintah, dan Kode Biner

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in Indonesian

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Dasar-Dasar Dukungan Teknis

Dasar-Dasar Dukungan Teknis

Course 125 hours

What you'll learn

Skills you'll gain

Category: Technical Support
Category: Computer Networking
Category: Software Installation
Category: Operating Systems
Category: Hardware Troubleshooting
Category: Microsoft Windows
Category: Computer Hardware
Category: Help Desk Support
Category: Linux
Category: Mac OS
Category: Information Technology
Category: Technical Communication
Category: Computer Architecture

What you'll learn

Skills you'll gain

Category: Computer Networking
Category: TCP/IP
Category: Network Model
Category: OSI Models
Category: Network Troubleshooting
Category: Wireless Networks
Category: Network Protocols
Category: Virtual Private Networks (VPN)
Category: Routing Protocols
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Cloud Computing
Category: Network Security
Category: Network Administration
Category: Data Integrity
Category: Proxy Servers
Category: Cloud Storage
Category: General Networking
Category: Network Infrastructure

What you'll learn

Skills you'll gain

Category: Linux
Category: File Management
Category: OS Process Management
Category: Microsoft Windows
Category: Command-Line Interface
Category: File Systems
Category: Software Installation
Category: Virtualization
Category: User Accounts
Category: Remote Access Systems
Category: Operating Systems
Category: Virtual Machines
Category: System Monitoring
Category: System Configuration
Category: Technical Support

What you'll learn

Skills you'll gain

Category: Virtualization
Category: Network Troubleshooting
Category: Systems Administration
Category: IT Infrastructure
Category: Lightweight Directory Access Protocols
Category: Active Directory
Category: Disaster Recovery
Category: Linux Administration
Category: Technical Consulting
Category: Server Administration
Category: Servers
Category: User Accounts
Category: Network Administration
Category: User Provisioning
Category: Cloud Infrastructure
Category: Cloud Computing
Category: Windows Servers

What you'll learn

Skills you'll gain

Category: Encryption
Category: Cryptography
Category: Authorization (Computing)
Category: Cyber Attacks
Category: Authentications
Category: Cybersecurity
Category: Data Security
Category: Security Awareness
Category: Firewall
Category: Malware Protection
Category: Network Security
Category: Application Security
Category: Network Monitoring
Category: Risk Management Framework
Category: Hardening
Category: Security Controls
Category: Information Systems Security
Category: Security Strategy
Category: Security Management
Category: Computer Security

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Onlea support

Top Instructor

Google
17 Courses287,831 learners
Google Career Certificates

Top Instructor

Google
336 Courses13,180,415 learners

Offered by

Google

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.