Google
IT Support Google Professional Certificate
Google

IT Support Google Professional Certificate

Ini adalah jalan untuk berkarier di bidang IT. Dalam program ini, Anda akan mempelajari keterampilan yang banyak dicari dan akan membuat Anda siap kerja dalam waktu kurang dari 6 bulan. Tidak membutuhkan gelar atau pengalaman.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

32,561 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.9

(5,497 reviews)

Beginner level

Recommended experience

6 months
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.9

(5,497 reviews)

Beginner level

Recommended experience

6 months
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Dapatkan keterampilan yang dibutuhkan untuk berhasil dalam pekerjaan IT tingkat pemula

  • Belajar untuk melakukan tugas IT support sehari-hari termasuk perakitan komputer, jaringan nirkabel, menginstal program, dan layanan pelanggan

  • Pelajari cara memberikan dukungan pelanggan secara menyeluruh, mulai dari mengidentifikasi masalah hingga pemecahan masalah dan debugging

  • Pelajari cara menggunakan sistem termasuk Linux, Sistem Nama Domain, Antarmuka Baris Perintah, dan Kode Biner

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in Indonesian

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Dasar-Dasar Dukungan Teknis

Dasar-Dasar Dukungan Teknis

Course 125 hours

What you'll learn

Skills you'll gain

Category: Technical Support
Category: Linux
Category: Software Installation
Category: Computer Networking
Category: Microsoft Windows
Category: Information Technology
Category: Computer Hardware
Category: Hardware Troubleshooting
Category: Help Desk Support
Category: Technical Communication
Category: Operating Systems
Category: Computer Architecture
Category: Mac OS

What you'll learn

Skills you'll gain

Category: Computer Networking
Category: TCP/IP
Category: OSI Models
Category: Network Model
Category: Virtual Private Networks (VPN)
Category: Routing Protocols
Category: Network Protocols
Category: Network Troubleshooting
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Wireless Networks
Category: Data Integrity
Category: Network Administration
Category: Cloud Computing
Category: Proxy Servers
Category: Network Security
Category: Cloud Storage
Category: Network Infrastructure
Category: General Networking

What you'll learn

Skills you'll gain

Category: Linux
Category: OS Process Management
Category: File Management
Category: File Systems
Category: Microsoft Windows
Category: Command-Line Interface
Category: Software Installation
Category: System Monitoring
Category: Virtualization
Category: User Accounts
Category: Remote Access Systems
Category: Virtual Machines
Category: Operating Systems
Category: Technical Support
Category: System Configuration

What you'll learn

Skills you'll gain

Category: Virtualization
Category: Systems Administration
Category: Disaster Recovery
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Lightweight Directory Access Protocols
Category: Active Directory
Category: Network Infrastructure
Category: IT Infrastructure
Category: Email Security
Category: Server Administration
Category: Linux Administration
Category: Web Servers
Category: Cloud Infrastructure
Category: Data Storage
Category: User Accounts
Category: Cloud Computing
Category: Servers
Category: User Provisioning
Category: Windows Servers

What you'll learn

Skills you'll gain

Category: Encryption
Category: Cryptography
Category: Firewall
Category: Cyber Attacks
Category: Authorization (Computing)
Category: Cybersecurity
Category: Security Awareness
Category: Authentications
Category: Data Security
Category: Malware Protection
Category: Information Systems Security
Category: Network Monitoring
Category: Security Management
Category: Network Security
Category: Computer Security
Category: Risk Management Framework
Category: Application Security
Category: Security Strategy
Category: Hardening
Category: Security Controls

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Onlea support

Top Instructor

Google
17 Courses287,161 learners
Google Career Certificates

Top Instructor

Google
336 Courses12,964,520 learners

Offered by

Google

Why people choose Coursera for their career

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Learner since 2018
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Learner since 2020
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Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.