Google

IT-підтримка від Google Professional Certificate

Google

IT-підтримка від Google Professional Certificate

Ваш шлях до кар’єри у сфері ІТ.

Завдяки цій програмі здобудете навички, необхідні для початку роботи за менше ніж 6 місяців. Від вас не вимагатиметься диплом або досвід роботи.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

5,511 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

from 995 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise

from 995 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Ви отримаєте навички, необхідні для успішної роботи у сфері ІТ на початковому рівні

  • Ви навчитеся виконувати завдання: збирати комп’ютери, створювати бездротові мережі, встановлювати програми й обслуговувати клієнтів

  • Ви дізнаєтесь, як забезпечити комплексну підтримку клієнтів, починаючи з виявлення проблем і закінчуючи усуненням несправностей

  • Ви навчитеся використовувати операційні системи, зокрема Linux, системи доменних імен, інтерфейс командного рядка та двійковий код

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in Ukrainian

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Основи технічної підтримки

Основи технічної підтримки

Course 1, 21 hours

What you'll learn

Skills you'll gain

Category: Operating Systems
Category: Software Installation
Category: Linux
Category: Microsoft Windows
Category: Package and Software Management
Category: Computer Networking
Category: Computer Hardware
Category: Technical Support
Category: End User Training and Support
Category: Network Support
Category: Desktop Support
Category: System Support
Category: Operating System Administration
Category: Hardware Troubleshooting
Category: Technical Support and Services
Category: Information Technology
Category: Computer Architecture
Category: Help Desk Support
Category: General Networking

What you'll learn

Skills you'll gain

Category: TCP/IP
Category: Network Model
Category: Network Protocols
Category: OSI Models
Category: Routing Protocols
Category: Proxy Servers
Category: Virtual Private Networks (VPN)
Category: Wireless Networks
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Network Routing
Category: Computer Networking
Category: Network Troubleshooting
Category: Networking Hardware
Category: Data Integrity
Category: Network Administration
Category: Network Security
Category: General Networking
Category: Network Support

What you'll learn

Skills you'll gain

Category: Linux Commands
Category: Linux
Category: File Systems
Category: OS Process Management
Category: Microsoft Windows
Category: Package and Software Management
Category: Command-Line Interface
Category: Software Installation
Category: User Accounts
Category: Systems Administration
Category: Remote Access Systems
Category: Operating System Administration
Category: System Monitoring
Category: Identity and Access Management
Category: Operating Systems
Category: Linux Administration
Category: System Configuration
Category: Desktop Support
Category: System Support
Category: User Provisioning

What you'll learn

Skills you'll gain

Category: IT Infrastructure
Category: Network Troubleshooting
Category: Disaster Recovery
Category: Systems Administration
Category: Active Directory
Category: Cloud Services
Category: Lightweight Directory Access Protocols
Category: IT Management
Category: Managed Services
Category: Operating System Administration
Category: Data Storage Technologies
Category: Servers
Category: Server Administration
Category: System Configuration
Category: Cloud Storage
Category: Cloud Management
Category: Information Technology
Category: Data Maintenance
Category: Infrastructure Architecture
Category: Cloud Infrastructure

What you'll learn

Skills you'll gain

Category: Encryption
Category: Cyber Attacks
Category: Cybersecurity
Category: Information Systems Security
Category: Security Management
Category: Computer Security Awareness Training
Category: Application Security
Category: Cyber Security Strategy
Category: Authentications
Category: Data Security
Category: Hardening
Category: Cyber Security Policies
Category: IT Security Architecture
Category: Enterprise Security
Category: Security Strategy
Category: Network Security
Category: Computer Security
Category: Security Controls
Category: Security Awareness
Category: Threat Management

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Onlea support

Top Instructor

17 Courses293,658 learners
Google Career Certificates
Google
386 Courses16,522,836 learners

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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.