Google

IT-поддержка Google Professional Certificate

Google

IT-поддержка Google Professional Certificate

Отличный старт для карьеры в IT.

Благодаря навыкам, полученным в этой учебной программе, вы сможете начать работу в IT уже через 3–6 месяцев, даже если у вас ещё нет специального образования и опыта.

3,274 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

from 302 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise

from 302 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Приобрести необходимые навыки для начальной позиции в сфере IT-поддержки.

  • Научиться выполнять повседневные задачи IT-поддержки: собирать компьютеры, настраивать беспроводные сети, устанавливать программы, отвечать на запросы клиентов и т. д.

  • Освоить все стадии поддержки клиентов – от обнаружения проблем до их устранения и отладки.

  • Познакомиться с ОС Linux, системами доменных имен, интерфейсом командной строки и двоичным кодом.

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in Russian

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Основы технической поддержки

Основы технической поддержки

Course 1, 22 hours

What you'll learn

Skills you'll gain

Category: Software Installation
Category: Linux
Category: Operating Systems
Category: Package and Software Management
Category: Technical Support
Category: Technical Documentation
Category: Computer Hardware
Category: Computer Systems
Category: Technical Communication
Category: General Networking
Category: Computer Architecture
Category: Computer Networking
Category: End User Training and Support
Category: Hardware Troubleshooting
Category: Wide Area Networks
Category: Software Documentation
Category: Information Technology
Основы компьютерных сетей

Основы компьютерных сетей

Course 2, 34 hours

What you'll learn

Skills you'll gain

Category: TCP/IP
Category: Computer Networking
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Wireless Networks
Category: Network Troubleshooting
Category: Routing Protocols
Category: Data Integrity
Category: Network Security
Category: Network Protocols
Category: Network Model
Category: Cloud Computing
Category: Telecommunications
Category: Network Routing
Category: Cloud Services
Category: General Networking

What you'll learn

Skills you'll gain

Category: Microsoft Windows
Category: Linux Commands
Category: Linux
Category: Software Installation
Category: Operating Systems
Category: File Systems
Category: Remote Access Systems
Category: OS Process Management
Category: Package and Software Management
Category: Command-Line Interface
Category: Linux Administration
Category: System Support
Category: System Configuration
Category: User Accounts
Category: Operating System Administration
Category: Technical Support and Services
Category: System Monitoring
Category: Help Desk Support
Category: Technical Support
Category: Desktop Support

What you'll learn

Skills you'll gain

Category: Systems Administration
Category: IT Infrastructure
Category: Active Directory
Category: Disaster Recovery
Category: Lightweight Directory Access Protocols
Category: Linux Administration
Category: Server Administration
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Cloud Computing
Category: Infrastructure Architecture
Category: Cloud Infrastructure
Category: System Configuration
Category: IT Management
Category: Cloud Services
Category: Windows Servers
Category: Network Administration
Category: Desktop Support
Category: Operating System Administration
Category: Data Maintenance
Category: Cloud Platforms

What you'll learn

Skills you'll gain

Category: Encryption
Category: Cryptography
Category: Data Security
Category: Information Systems Security
Category: Security Awareness
Category: Application Security
Category: Cyber Attacks
Category: Security Controls
Category: Cybersecurity
Category: Computer Security
Category: IT Security Architecture
Category: Malware Protection
Category: Infrastructure Security
Category: Network Security
Category: Cyber Security Policies
Category: Computer Security Awareness Training
Category: Information Assurance
Category: Security Strategy
Category: Threat Management
Category: Hardening

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Google Career Certificates
Google
386 Courses16,421,597 learners

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Google

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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.