Google
Soutien des TI de Google Professional Certificate
Google

Soutien des TI de Google Professional Certificate

Voici votre parcours vers une carrière en TI. Ce programme vous permettra d’acquérir des compétences très recherchées, qui vous prépareront à un emploi en moins de six mois. Ni diplôme ni expérience ne sont requis.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.7

(136 reviews)

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.7

(136 reviews)

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Développez les compétences nécessaires pour réussir dans un poste en informatique de niveau débutant

  • Apprenez à effectuer des tâches de soutien quotidiennes : montage d’ordinateurs, réseaux sans fil, installation de programmes et service client

  • Apprenez à fournir le soutien à la clientèle du début à la fin, qu’il s’agisse d’identification de problèmes, de dépannage ou de débogage

  • Apprenez à utiliser des systèmes, dont : Linus, systèmes de noms de domaine, interfaces de ligne de commande et codage binaire.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in French

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

What you'll learn

Skills you'll gain

Category: Microsoft Windows
Category: Software Installation
Category: Operating Systems
Category: Technical Communication
Category: Technical Support
Category: Linux
Category: Computer Networking
Category: Computer Hardware
Category: Information Technology
Category: Hardware Troubleshooting
Category: Information Privacy
Category: Technical Documentation

What you'll learn

Skills you'll gain

Category: TCP/IP
Category: Network Model
Category: OSI Models
Category: Network Protocols
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Network Routing
Category: Wireless Networks
Category: Network Troubleshooting
Category: Cloud Services
Category: Network Infrastructure
Category: General Networking
Category: Cloud Computing
Category: Computer Networking
Category: Network Architecture
Category: Cloud Storage

What you'll learn

Skills you'll gain

Category: Microsoft Windows
Category: Package and Software Management
Category: Linux
Category: OS Process Management
Category: Command-Line Interface
Category: File Systems
Category: Software Installation
Category: Operating Systems
Category: User Accounts
Category: Hardware Architecture
Category: Remote Access Systems
Category: System Configuration
Category: Technical Support
Category: Virtualization
Category: Help Desk Support
Category: Desktop Support
Category: System Monitoring
Category: Computer Architecture

What you'll learn

Skills you'll gain

Category: Systems Administration
Category: IT Infrastructure
Category: Virtualization
Category: Active Directory
Category: User Accounts
Category: Linux Administration
Category: Disaster Recovery
Category: Servers
Category: Data Storage
Category: Cloud Services
Category: Windows Servers
Category: Cloud Management

What you'll learn

Skills you'll gain

Category: Cryptography
Category: Encryption
Category: Firewall
Category: Authentications
Category: Security Awareness
Category: Cyber Attacks
Category: Authorization (Computing)
Category: Cybersecurity
Category: Security Strategy
Category: IT Security Architecture
Category: Identity and Access Management
Category: Application Security
Category: Threat Detection
Category: Network Security
Category: Computer Security
Category: Security Controls
Category: Threat Management
Category: Malware Protection
Category: Hardening
Category: Data Security

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Onlea support

Top Instructor

Google
17 Courses288,386 learners
Google Career Certificates

Top Instructor

Google
336 Courses13,404,571 learners

Offered by

Google

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.