Google
Soutien des TI de Google Professional Certificate
Google

Soutien des TI de Google Professional Certificate

Voici votre parcours vers une carrière en TI. Ce programme vous permettra d’acquérir des compétences très recherchées, qui vous prépareront à un emploi en moins de six mois. Ni diplôme ni expérience ne sont requis.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.7

(136 reviews)

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.7

(136 reviews)

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Développez les compétences nécessaires pour réussir dans un poste en informatique de niveau débutant

  • Apprenez à effectuer des tâches de soutien quotidiennes : montage d’ordinateurs, réseaux sans fil, installation de programmes et service client

  • Apprenez à fournir le soutien à la clientèle du début à la fin, qu’il s’agisse d’identification de problèmes, de dépannage ou de débogage

  • Apprenez à utiliser des systèmes, dont : Linus, systèmes de noms de domaine, interfaces de ligne de commande et codage binaire.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in French

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

What you'll learn

Skills you'll gain

Category: Microsoft Windows
Category: Operating Systems
Category: Linux
Category: Software Installation
Category: Technical Support
Category: Computer Networking
Category: Computer Hardware
Category: Technical Documentation
Category: Hardware Troubleshooting
Category: Technical Communication
Category: Information Technology
Category: Information Privacy

What you'll learn

Skills you'll gain

Category: Computer Networking
Category: Network Model
Category: TCP/IP
Category: Network Protocols
Category: Wireless Networks
Category: Network Routing
Category: OSI Models
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Network Troubleshooting
Category: Cloud Computing
Category: Cloud Storage
Category: General Networking
Category: Cloud Services
Category: Network Infrastructure
Category: Network Architecture

What you'll learn

Skills you'll gain

Category: Linux
Category: Microsoft Windows
Category: OS Process Management
Category: Package and Software Management
Category: Software Installation
Category: File Systems
Category: User Accounts
Category: Operating Systems
Category: Command-Line Interface
Category: Desktop Support
Category: Remote Access Systems
Category: Technical Support
Category: Help Desk Support
Category: Virtualization
Category: Computer Architecture
Category: System Configuration
Category: System Monitoring
Category: Hardware Architecture

What you'll learn

Skills you'll gain

Category: Systems Administration
Category: Virtualization
Category: IT Infrastructure
Category: Active Directory
Category: Linux Administration
Category: User Accounts
Category: Disaster Recovery
Category: Cloud Services
Category: Servers
Category: Data Storage
Category: Cloud Management
Category: Windows Servers

What you'll learn

Skills you'll gain

Category: Encryption
Category: Cryptography
Category: Authorization (Computing)
Category: Cybersecurity
Category: Authentications
Category: Cyber Attacks
Category: Firewall
Category: Security Strategy
Category: Security Awareness
Category: Security Controls
Category: Threat Management
Category: Application Security
Category: Malware Protection
Category: IT Security Architecture
Category: Computer Security
Category: Hardening
Category: Identity and Access Management
Category: Data Security
Category: Network Security
Category: Threat Detection

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Onlea support

Top Instructor

Google
17 Courses287,831 learners
Google Career Certificates

Top Instructor

Google
336 Courses13,180,415 learners

Offered by

Google

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.