Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention

Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Spreadsheet Software, Data Visualization Software, Excel Formulas, Dashboard, Data Analysis, Business Analytics, Data Manipulation, Exploratory Data Analysis, Trend Analysis, Graphing, Technical Analysis

Skills you'll gain: Model Evaluation, Data Preprocessing, Predictive Modeling, Exploratory Data Analysis, R Programming, Customer Analysis, Predictive Analytics, Data Analysis, Data-Driven Decision-Making, Statistical Modeling, R (Software), Feature Engineering, Applied Machine Learning, Logistic Regression, Data Transformation, Business Analytics, Decision Tree Learning

Skills you'll gain: Derivatives, Futures Exchange, Financial Analysis, Financial Acumen, Financial Trading, Financial Market, Financial Management, Securities Trading, Risk Management, Market Data, Capital Markets, Portfolio Risk, Portfolio Management, Equities, International Finance, Credit Risk, Cash Flows

Skills you'll gain: Crisis Management, Delegation Skills, Resilience, Dealing With Ambiguity, Leadership and Management, Leadership, Team Leadership, Empathy, Decision Making, Emotional Intelligence, Adaptability, Business Communication, Prioritization

Skills you'll gain: Photo Editing, Graphic and Visual Design, Layout Design, Design Research, Visual Design, Adobe InDesign, Design, Design Elements And Principles, Storytelling, Digital Publishing, Aesthetics, Color Theory, Creativity, Peer Review

Skills you'll gain: Databases, Query Languages, Database Management

Skills you'll gain: Microsoft Copilot, Microsoft Teams, Microsoft 365, Collaborative Software, Team Building, Meeting Facilitation, Taking Meeting Minutes, Brainstorming, Language Interpretation, Translation, and Studies, Project Management Software, Workflow Management, Technical Communication, Prioritization, Web Content Accessibility Guidelines, Microsoft Word, Microsoft PowerPoint, Editing, Generative AI

Skills you'll gain: Data Visualization Software, Marketing Analytics, Key Performance Indicators (KPIs), Performance Measurement, Data Storytelling, Business Reporting, Trend Analysis, Grafana, Dashboard, Tableau Software, Performance Reporting, Power BI, Time Series Analysis and Forecasting, Descriptive Analytics, Data Sharing, Data Integration, Stakeholder Communications

Skills you'll gain: AutoCAD, Architectural Drawing, Architectural Design, Engineering Drawings, Civil and Architectural Engineering, Computer-Aided Design, Building Design, Technical Drawing, Drafting and Engineering Design, Architectural Engineering, Structural Engineering, Structural Analysis, Functional Design, Traffic Flow Optimization, Building Codes, Spatial Analysis, Safety Standards

Skills you'll gain: TikTok, Case Studies, Advertising, Digital Advertising, Drive Engagement, Growth Strategies, Social Media Campaigns, Customer Engagement, Social Media Marketing, Social Media, Target Audience, Marketing Strategies, Video Production, Content Creation

Skills you'll gain: Computer Science, Debugging, Development Environment, Computer Systems, Web Applications, Arithmetic, Computer Literacy, Javascript, Network Security, Computer Networking, Computer Programming Tools, Applied Mathematics, Computer Graphics, Web Design and Development, Software Development Tools, Cybersecurity, Computational Thinking, Computer Programming, General Mathematics, Problem Solving