Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, Customer Retention, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Workflow Management, Automation

Skills you'll gain: Team Performance Management, Team Motivation, Team Building, Recognizing Others, Employee Engagement, Team Leadership, Performance Measurement, Collaboration, Trustworthiness, Constructive Feedback, Coaching, Organizational Strategy, Goal Setting

Skills you'll gain: Salesforce, Responsible AI, Workflow Management, AI Personalization, Customer Relationship Management, Generative AI, Predictive Modeling, LLM Application, Data Security, Data Modeling, Large Language Modeling, Data Integration

Skills you'll gain: Leadership Studies, Leadership and Management, Conflict Management, Emotional Intelligence, Virtual Teams, People Management, Team Building, Team Management, Team Leadership, Project Management Institute (PMI) Methodology, Collaboration, Agile Project Management, Stakeholder Management, Motivational Skills, Prioritization, Negotiation, Mentorship

Skills you'll gain: Collaborative Software, Organizational Skills, User Accounts, Data Sharing, Productivity, Telecommuting, Collaboration, Data Visualization, Teamwork, Graphic Design, Business Communication, Content Marketing, Marketing Communications

Skills you'll gain: Intrusion Detection and Prevention, Incident Response, Threat Detection, Endpoint Detection and Response, Computer Security Incident Management, Cyber Threat Intelligence, Distributed Denial-Of-Service (DDoS) Attacks, Anomaly Detection, Cybersecurity, Cyber Security Strategy, Threat Management, Continuous Monitoring, System Monitoring, Virtual Machines, Network Security, Event Monitoring, Network Monitoring, Applied Machine Learning, Network Analysis, Data Analysis

Skills you'll gain: Interaction Design, User Interface and User Experience (UI/UX) Design, User Experience Design, Usability, Human Computer Interaction, User Centered Design, User Interface (UI) Design, Persona (User Experience), Web Content Accessibility Guidelines, User Flows, Wireframing, Software Design Patterns, User Research, Design Elements And Principles

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership

Skills you'll gain: Financial Statement Analysis, Financial Statements, Financial Analysis, Financial Data, Annual Reports, Regulatory Requirements, Analysis, Risk Analysis, Regulatory Documents, Market Analysis

Skills you'll gain: Salesforce Development, Salesforce, Systems Integration, Data Integration, Web Services, Application Programming Interface (API), Restful API, Complex Problem Solving, Business Solutions, OAuth, Business Requirements, Authentications

Skills you'll gain: Salesforce Development, Salesforce, Artificial Intelligence, Responsible AI, AI Personalization, Data Quality, Predictive Modeling, Data Management, ChatGPT, Customer Relationship Management, Generative AI, Data Cleansing, Customer Engagement

Skills you'll gain: Social Media, Social Media Management, Account Management, Business Planning, Customer Engagement, Target Audience