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  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Technical Support

    Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    The Critical Role of IT Support Staff in Healthcare

    Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Patient Communication, Health Informatics, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Information Management, Issue Tracking, Electronic Medical Record, Medical Privacy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    758 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Technical Support (IT) Case Studies and Capstone

    Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

    4.8
    Rating, 4.8 out of 5 stars
    ·
    183 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    IT Ticket Management with Typeform

    Skills you'll gain: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    51 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    ServiceNow Basics: IT Automation & AI-Powered Workflows

    Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    IT Risk Assessment Practices

    Skills you'll gain: Threat Modeling, Vulnerability Assessments, Business Continuity, Risk Analysis, Vulnerability Management, Cyber Security Assessment, Risk Management, Business Risk Management, Risk Mitigation, Threat Detection, Disaster Recovery, Business Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Project Planning: Putting It All Together

    Skills you'll gain: Project Management, Project Planning, Project Risk Management, Communication Planning, Project Documentation, Milestones (Project Management), Risk Management, Cost Management, Budgeting, Estimation, Timelines, Procurement, Technical Communication, Strategic Thinking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    15K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Operations and Patient Safety for Healthcare IT Staff

    Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, Technical Support, Issue Tracking, Change Control, Medical Devices, Electronic Medical Record, Disaster Recovery, Technical Documentation, General Networking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    202 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Managing IT Project Scope, Schedule, and Resources

    Skills you'll gain: Scope Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Scheduling, Stakeholder Engagement, Resource Management, Work Breakdown Structure, Cost Estimation, Requirements Management, Resource Allocation, Stakeholder Communications, Performance Metric, Milestones (Project Management), Project Management, Capacity Management, Quality Assessment, Estimation, Forecasting

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Risk Management for Cybersecurity and IT Managers

    Skills you'll gain: Risk Management, Cyber Risk, Threat Management, Security Management, Vulnerability Management, Business Risk Management, Enterprise Risk Management (ERM), IT Management, Risk Mitigation, Cybersecurity, Cyber Security Strategy, Vulnerability Assessments, Compliance Management, Information Technology

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    Icahn School of Medicine at Mount Sinai

    Health Care IT: Challenges and Opportunities

    Skills you'll gain: Health Technology, Health Informatics, Health Care Administration, Health Information Management, Health Care Procedure and Regulation, Telehealth, Medical Devices, Electronic Medical Record, Computerized Physician Order Entry, Clinical Documentation, Information Technology, Interoperability, Patient-centered Care, Innovation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    494 reviews

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Advanced Credit Risk Modeling - IT Sector

    Skills you'll gain: Financial Statement Analysis, Working Capital, Credit Risk, Financial Analysis, Risk Modeling, Financial Modeling, Financial Data, Risk Analysis, Analysis, Risk Management, Cash Flows, Income Statement, Balance Sheet, Business Metrics, Trend Analysis, Bankruptcies

    4.9
    Rating, 4.9 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular it courses

  • Introduction to Technical Support : IBM
  • The Critical Role of IT Support Staff in Healthcare: Johns Hopkins University
  • Technical Support (IT) Case Studies and Capstone: IBM
  • IT Ticket Management with Typeform: Coursera
  • ServiceNow Basics: IT Automation & AI-Powered Workflows: Coursera
  • IT Risk Assessment Practices: Packt
  • Project Planning: Putting It All Together: Google
  • Operations and Patient Safety for Healthcare IT Staff: Johns Hopkins University
  • Managing IT Project Scope, Schedule, and Resources: Packt
  • Risk Management for Cybersecurity and IT Managers: Packt

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