Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

Skills you'll gain: User Story, Agile Software Development, Agile Project Management, Backlogs, Scaled Agile Framework, Agile Methodology, Sprint Retrospectives, Sprint Planning, Change Management, Team Building, Kanban Principles, Project Management, Estimation, Prioritization

Skills you'll gain: Verification And Validation, Systems Design, Theoretical Computer Science, Systems Analysis, Computer Architecture, System Programming, Software Architecture, Graph Theory, Hardware Architecture, Algorithms, Logical Reasoning

Skills you'll gain: Process Flow Diagrams, Ideation, Brainstorming, Cooperation, Teamwork, Creativity, Data Visualization, Creative Thinking, Organizational Skills, Productivity

Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Peer Review, Design Reviews, Interactive Design, User Interface (UI), Interaction Design, Usability, Software Design Patterns, Web Design, Experience Design, Usability Testing, Technical Documentation, Design Strategies, Technical Writing, Simulations

Skills you'll gain: Security Testing, Test Tools, Vulnerability Scanning, Vulnerability Assessments, Web Development Tools, Application Security, Network Protocols, Web Applications, Proxy Servers, Authentications, Automation

Skills you'll gain: Crisis Management, Mediation, Negotiation, Conflict Management, Diplomacy, Leadership, Governance, Public Safety and National Security, International Relations, Social Justice, Diversity and Inclusion, Law, Regulation, and Compliance, Decision Making

Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Human Development, Culture, Anthropology, Artificial Intelligence, Social Sciences, Research, Leadership

Skills you'll gain: Marketing Strategies, Strategic Marketing, Marketing, Customer experience strategy (CX), Customer Analysis, Consumer Behaviour, Marketing Management, Marketing Effectiveness, Digital Marketing, Sales Process, Content Strategy, Customer Engagement, Brand Awareness

Skills you'll gain: Serverless Computing, Agentic systems, Generative AI Agents, API Gateway, Amazon Web Services, Cloud Applications, Prompt Engineering, Cloud Computing Architecture, Customer Relationship Management, Security Controls

Skills you'll gain: Presentations, Stakeholder Management, Data Visualization, Persuasive Communication, Stakeholder Communications, Data Storytelling, Stakeholder Engagement, Verbal Communication Skills, Communication, Storytelling, Public Speaking, Community Outreach, Strategic Communication, Technical Communication, Trustworthiness, Project Management

Skills you'll gain: Generative AI, Customer experience improvement, Marketing Effectiveness, Content Marketing, Marketing Strategies, Marketing Analytics, Marketing, Customer Insights, Customer Engagement, Artificial Intelligence