Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis

Skills you'll gain: Canva (Software), Marketing Materials, Email Marketing, Marketing Design, Promotional Materials, Marketing, Advertising, Social Media Content, Graphic Design, Content Marketing, Graphic and Visual Design, Social Media Marketing, Digital Marketing, Business Communication

Skills you'll gain: Canva (Software), Logo Design, Promotional Materials, Marketing Design, Marketing Materials, Graphic Design, Design, Branding, Content Marketing, Brand Management, Marketing Communications

Skills you'll gain: Performance Appraisal, Constructive Feedback, Employee Performance Management, People Management, Conflict Management, Professionalism, Emotional Intelligence, Active Listening, Goal Setting

Skills you'll gain: User Accounts, Collaborative Software, Telecommuting, Data Sharing, Virtual Environment, Public Speaking, Communication, Business Communication

Skills you'll gain: Figma (Design Software), Software Design Documents, Technical Documentation, User Interface and User Experience (UI/UX) Design, Software Design, Prototyping, Technical Communication, Style Guides, UI Components

Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Analysis, Business Research, Small Data, Social Media, Business, Marketing Communications

Skills you'll gain: Persona Development, Business Modeling, Customer Analysis, Marketing Collateral, User Accounts, Collaborative Software, Strategic Thinking, Market Analysis, Marketing Communications

Skills you'll gain: Negotiation, Active Listening, Conflict Management, Business Communication, Goal Setting, Communication, Expectation Management, Emotional Intelligence

Skills you'll gain: Account Management, Client Services, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Prompt Engineering, Communication, ChatGPT, Scalability, HubSpot CRM, Predictive Modeling, Business Process Automation, Business Ethics, Analytics, Workflow Management, Automation

Skills you'll gain: Business Transformation, Leadership, Organizational Change, Innovation, Adaptability, Organizational Structure, Business Technologies, Organizational Strategy, Operational Efficiency, Business Economics, Change Management, Communication Strategies, Data-Driven Decision-Making, Agile Methodology, Decision Making

Skills you'll gain: Health Policy, Public Health, Public Health and Disease Prevention, Systems Thinking, Program Evaluation, Health Systems, Health Care Administration, Health Equity, Epidemiology, Policy Analysis, Community Health, Media and Communications, Emergency Response, Collaboration, Communication