
Skills you'll gain: Cross-Functional Collaboration, Project Management Software, Workflow Management, Organizational Skills, Project Management, Prioritization
Beginner · Guided Project · Less Than 2 Hours

Pontificia Universidad Católica del Perú
Skills you'll gain: Data Ethics, Consumer Behaviour, Business-To-Consumer, Data Collection, Market Opportunities, Marketing, Target Market, digital literacy, Market Share, Market Research, User Research, Customer Insights, Customer Analysis, Digital Marketing, Business Research, Business Ethics, Web Analytics, Research, Qualitative Research, Technical Communication
Beginner · Course · 1 - 4 Weeks
University of Leeds
Skills you'll gain: Problem Solving, Decision Making, Peer Review, Critical Thinking, Risk Analysis, Brainstorming, Strategic Decision-Making, Persuasive Communication, Estimation, Analysis, Prioritization, Professional Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lean Six Sigma, Lean Methodologies, Statistical Hypothesis Testing, Correlation Analysis, Process Improvement, Sampling (Statistics), Project Management, Data Literacy, Regression Analysis, Process Capability, Goal Setting, Statistical Analysis, Scatter Plots, Customer experience improvement, Quality Management, Microsoft Excel, Process Mapping, Risk Management, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Design Thinking, Brainstorming, Creative Thinking, Creativity, Ideation, Human Centered Design, Problem Solving, Curiosity, Innovation, Cognitive flexibility, Self-Awareness, Empathy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Retail Management, Retail Store Operations, Merchandising, Revenue Management, Customer Analysis, Market Intelligence, Business Strategies, Competitive Analysis, Business Management, Organizational Strategy, Consumer Behaviour, Inventory Management System, Market Analysis, Case Studies, Market Share, Strategic Decision-Making, Sustainable Business, Intellectual Property, Financial Analysis, Geographic Information Systems
Beginner · Specialization · 1 - 3 Months

Arizona State University
Skills you'll gain: Sustainable Development, Sustainability Reporting, Waste Minimization, Sustainability Standards, Interactive Learning, Sustainable Business, Sustainable Architecture, Sustainable Technologies, Corporate Sustainability, Training Programs, Construction, Student Engagement, Environmental Issue, Key Performance Indicators (KPIs), Environmental Engineering, Goal Setting, Climate Change Adaptation, Problem Solving, Professional Development, Business Communication
Beginner · Course · 1 - 3 Months

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Sustainable Business, Business Solutions, Business Modeling, Growth Strategies, Innovation, Design, Value Propositions, User Experience, Sales Process, Prototyping, Customer experience improvement, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Marketing Design, Marketing Materials, Promotional Materials, Social Media Content, Organizational Skills, Social Media, Content Creation, Advertising, Branding, Social Media Marketing, Photo Editing, Dashboard, Marketing, Graphic Design, Digital Advertising
Intermediate · Guided Project · Less Than 2 Hours

Pontificia Universidad Católica del Perú
Skills you'll gain: Brand Management, Marketing, Strategic Marketing, Marketing Strategies, Marketing Planning, Branding, Value Propositions, Brand Strategy, Business Strategy, Consumer Behaviour, Market Analysis, Digital Marketing
Beginner · Course · 1 - 3 Months