Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

Skills you'll gain: Core Data (Software), Model View Controller, Apple iOS, JSON, Swift Programming, Apple Xcode, iOS Development, Responsive Web Design, Data Persistence, Data Structures, Object Oriented Programming (OOP), Unit Testing, Transaction Processing, Database Application, User Interface (UI), Application Development, UI Components, Application Programming Interface (API), Data Access, Mobile Development

Skills you'll gain: Social Media, Social Media Marketing, Social Media Strategy, Social Media Management, Social Network Analysis, Digital Media Strategy, Marketing, Global Marketing, Media Strategy, Customer Engagement, Content Performance Analysis, Consumer Behaviour

Skills you'll gain: No-Code Development, Mobile Development, Google Sheets, Application Development, Application Design, Application Deployment, Data Structures, User Accounts, Personalized Service, User Feedback, Web Development, Marketing

Skills you'll gain: Energy and Utilities, Electric Power Systems, Electrical Safety, Customer experience strategy (CX), Financial Regulation, Customer Engagement, Regulatory Affairs, Sustainable Systems, Emerging Technologies, Technology Strategies, Environmental Issue, Analysis

Skills you'll gain: Customer Analysis, Analytics, Business Analytics, Demand Planning, Usability Testing, Product Management, Customer Insights, A/B Testing, Agile Methodology, User Experience, Data-Driven Decision-Making, Predictive Analytics, Data Science, Product Testing, Agile Software Development, Software Development

Skills you'll gain: Email Security, Google Workspace, Mobile Security, Security Management, Cloud Security, Application Security, Data Security, Security Controls, Identity and Access Management, Continuous Monitoring, Authentications, Multi-Factor Authentication

Skills you'll gain: Database Administration, Database Management, Database Architecture and Administration, Relational Databases, Operational Databases, Database Systems, IBM DB2, MySQL, Performance Tuning, PostgreSQL, Disaster Recovery, Data Storage Technologies, Database Design, System Monitoring, Role-Based Access Control (RBAC), User Accounts, Encryption

Skills you'll gain: Information Privacy, General Data Protection Regulation (GDPR), AI Security, Responsible AI, Personally Identifiable Information, Legal Technology, Data Security, Data Ethics, Large Language Modeling, Business Ethics, Data Governance, Prompt Engineering, Cyber Security Strategy, Legal Risk, Data Loss Prevention, Generative AI, Regulatory Compliance, Cybersecurity, Risk Analysis, Governance

Skills you'll gain: Requirements Elicitation, Business Analysis, Backlogs, Requirements Management, Stakeholder Engagement, Business Process, User Story, Business Requirements, Requirements Analysis, Business Modeling, Business Risk Management, Business Intelligence, Business Strategies, Financial Analysis, Performance Measurement, Business Process Modeling, Systems Analysis, Root Cause Analysis, Business Planning, Stakeholder Analysis

Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management, Scaled Agile Framework, Employee Coaching, Kanban Principles, Change Management, Project Documentation, Portfolio Management, Product Improvement, Project Planning, Conflict Management, Job Analysis, Quality Assessment, Risk Management, Performance Analysis, Analysis, Estimation

Skills you'll gain: Customer Engagement, Canva (Software), Selling Techniques, Video Production, Presentations, Promotional Materials, Copywriting, Promotional Strategies, Multimedia, Marketing, Social Media Marketing, Value Propositions, Content Creation, Animations