En este programa se hará, de manera holística, una revisión del uso e implementación de redes sociales. Se provee de un conocimiento sólido en el desarrollo de estrategias requeridas en una organización para involucrar a los consumidores y miembros de la misma en un ambiente de social listening.
Introducción a las redes sociales. Sus objetivos y métricas.
Introducción a las redes sociales. Sus objetivos y métricas.
This course is part of Marketing con Redes Sociales Specialization
Instructors: María de los Angeles Ramos Solano
73,973 already enrolled
Included with 
Gain insight into a topic and learn the fundamentals.
4.4
(2,617 reviews)
Beginner level
No prior experience required
Flexible schedule
Approx. 13 hours
Learn at your own pace
96%
Most learners liked this course
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
5 assignments
Taught in Spanish
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the Marketing con Redes Sociales Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There are 6 modules in this course
En esta sección estudiarás los aspectos más generales del ámbito de las redes sociales con el objetivo que distingas, clasifiques e identifiques las cualidades particulares de la evolución de las redes sociales. De igual manera, para que puedas explicar su aplicación general en el ámbito de los negocios y comercial, así como reconocer las redes sociales de más auge en nuestros tiempos y las tendencias de empleo.
What's included
1 video2 readings
En este módulo, identificarás los factores que han dado pie al crecimiento y al auge de las redes sociales mediante la descripción de sus antecedentes ejecutables e históricos.
What's included
4 videos13 readings1 assignment
En este módulo definirás y distinguirás las ventajas y limitaciones asociadas con las principales redes sociales en un análisis comparativo, el cual incluye un registro del rendimiento de cada una de las plataformas disponibles. De igual forma, en un análisis para distinguir su empleo y compatibilidad con los objetivos organizacionales, entre ellos, el "social listening".
What's included
5 videos17 readings1 assignment
En este módulo comprenderás y distinguirás los factores sociales que impactan en la construcción de un medio de comunicación digital y las implicaciones que tienen sobre las redes sociales.
What's included
3 videos11 readings1 assignment
En este módulo, analizarás y compararás las oportunidades de globalización de las organizaciones a partir del empleo de redes sociales.
What's included
3 videos11 readings1 assignment
Al finalizar el módulo, distinguirás y explicarás los beneficios del social listening, el proceso de moderación y las principales herramientas para lograr el seguimiento de temas de conversación en las redes sociales.
What's included
4 videos7 readings1 assignment
Instructors
Instructor ratings
4.6 (537 ratings)Offered by
Recommended if you're interested in Marketing
Banco Interamericano de Desarrollo
Tecnológico de Monterrey
Universidad de Palermo
Universidad Tecnológica Centroamericana
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
Showing 3 of 2617
4.4
2,617 reviews
- 5 stars
63.73%
- 4 stars
22.54%
- 3 stars
8.59%
- 2 stars
2.63%
- 1 star
2.48%
New to Marketing? Start here.
Open new doors with Coursera Plus
Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.