Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Outbound Calls, Operational Efficiency, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Systems Integration, Integration Testing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: TikTok, Target Audience, Content Strategy, Social Media Content, Content Creation, Product Roadmaps, Social Media Strategy, Growth Strategies, Drive Engagement
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Intercultural Competence, Human Capital, Cultural Diversity, Human Resources Management and Planning, Human Resource Strategy, Cultural Sensitivity, Case Studies, Workforce Management, Leadership
Intermediate · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Data Governance, Digital Transformation, Data Modeling, Data Management, Data Strategy, General Data Protection Regulation (GDPR), Information Management, Data Literacy, Business Intelligence, Data Quality, Business Transformation, Business Analytics, Data Architecture, Data-Driven Decision-Making, Information Privacy, Data Analysis, Data Visualization, Compliance Management, Big Data, Business Strategy
Beginner · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: ChatGPT, Responsible AI, Data Ethics, Artificial Intelligence, Prompt Engineering, LLM Application, Generative AI, Business Ethics, Ethical Standards And Conduct, Education and Training, Innovation, Creativity, Natural Language Processing, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Sprint Planning, Sprint Retrospectives, Agile Methodology, Backlogs, Agile Project Management, Estimation, Capacity Planning, User Story, Dependency Analysis, Cross-Functional Team Leadership, Prioritization, Collaboration, Stakeholder Management, Risk Mitigation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Teams, Meeting Facilitation, Team Motivation, Collaborative Software, Collaboration, Team Management, Team Leadership, Team Building, Telecommuting, Teamwork, Rapport Building, Team Performance Management, Conflict Management, Communication Strategies, Trustworthiness, Communication
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity Awareness, Employee Retention, Cultural Diversity, Human Resource Strategy, Recruitment Strategies, Training Programs, Recruitment, Leadership, Employee Engagement, Talent Management, Employee Onboarding
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Integration, Administration, Enterprise Application Management, Governance, Team Management, No-Code Development, User Provisioning, Data Sharing, Management Reporting, Role-Based Access Control (RBAC), Systems Integration, Strategic Planning
Advanced · Course · 1 - 3 Months

Coursera
Skills you'll gain: Facebook, Advertising, Content Creation, Resource Management, Social Media Management, Social Media, Marketing, Social Media Marketing, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Industrial and Organizational Psychology, Job Analysis, Talent Management, Leadership and Management, Team Leadership, Team Building, Leadership, Performance Analysis, Organizational Leadership, Human Resources, Occupational Safety And Health, Diversity and Inclusion, Team Motivation, Employee Performance Management, Workforce Development, Performance Management, Research, Employee Engagement, Scientific Methods, Employee Training
Beginner · Course · 1 - 3 Months