Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Gemini, Generative AI, Google Cloud Platform, Multimodal Prompts, LLM Application, Cloud API, Application Development, Application Programming Interface (API), Prompt Engineering, Model Evaluation

Skills you'll gain: Retrieval-Augmented Generation, Generative AI Agents, Generative AI, AI Enablement, Prompt Engineering, AI Orchestration, Customer experience improvement, Google Cloud Platform, Organizational Strategy, Customer experience strategy (CX), Innovation, Change Management

Skills you'll gain: Cloud-Native Computing, Containerization, Serverless Computing, Microservices, Kubernetes, Docker (Software), Cloud Storage, Cloud Computing Architecture

Skills you'll gain: Model Evaluation, MLOps (Machine Learning Operations), Generative AI, Machine Learning Methods, AI Security, Continuous Monitoring, Statistical Methods, Responsible AI, Data Quality

Skills you'll gain: Blogs, Workflow Management, Data Visualization, User Feedback, Content Development and Management, Interactive Data Visualization, Data Integration, Cloud-Based Integration, Project Management Software, Google Docs, Social Media Management, Content Management, Ideation, Project Management, Customer Insights, Database Management

Skills you'll gain: Authentications, Application Frameworks, Web Applications, Web Development, Test Script Development, Maintainability, Network Routing, Test Case, Unit Testing, Authorization (Computing), Identity and Access Management, Functional Testing, Integration Testing, Application Security, Configuration Management

Skills you'll gain: Hardening, Remote Access Systems, Linux Servers, Linux Administration, Linux, Linux Commands, Authentications, Security Controls, Cryptographic Protocols, Key Management, Public Key Infrastructure, Software Installation

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Identity and Access Management, Amazon Web Services, Cloud Hosting, Cloud Infrastructure, Cloud Computing, Virtual Networking, Authentications, Cloud Applications, Authorization (Computing), Virtual Private Networks (VPN), User Accounts, Network Security

Skills you'll gain: Gemini, Data Preprocessing, Exploratory Data Analysis, Big Data, Google Cloud Platform, Interactive Data Visualization, Data Pipelines, Generative AI, Debugging, SQL

Skills you'll gain: AI Personalization, Anomaly Detection, Microsoft Azure, Computer Vision, Image Analysis, Artificial Intelligence, Natural Language Processing, Cloud API, Data-Driven Decision-Making, Text Mining, Application Programming Interface (API), Time Series Analysis and Forecasting, Web Services, Restful API