Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Digital Transformation, Real Time Data, Data Governance, Google Cloud Platform, Data Warehousing, Data Management, Cloud Storage, Data Transformation, Big Data, Analytics, Data-Driven Decision-Making, Business Intelligence, Data Pipelines
Beginner · Course · 1 - 3 Months

Skills you'll gain: Facebook, Content Performance Analysis, Social Media Content, Marketing Analytics, Social Media Marketing, Data-Driven Decision-Making, Social Media, Analytics, Social Media Strategy, Driving engagement, Trend Analysis, Data Analysis, Performance Analysis, Performance Metric
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Data Import/Export, Business Intelligence, Google Cloud Platform, Data Integration, Database Development, Data Migration, Query Languages, Data Analysis, Data Management
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Search Engine Optimization, Blogs, Keyword Research, Web Analytics and SEO, Web Content, Content Development and Management, Content Creation, Content Strategy, AI Enablement, Editing, Generative AI, Writing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Team Building, Resilience, Emotional Intelligence, Professional Development, Leadership, Team Management, Empathy & Emotional Intelligence, Conflict Management, Collaboration, Communication, Adaptability, Active Listening, Change Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft 365, Data Integration, Report Writing, IT Automation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: HubSpot CRM, Dashboard, Customer Relationship Management, Marketing Analytics, Marketing Automation, Marketing, Customer Data Management, Marketing Management, Business, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cloud Computing Architecture, Cloud Security, Cloud Computing, Zero Trust Network Access, Business Continuity, Continuous Monitoring, Hybrid Cloud Computing, Cloud Services, Resource Allocation, Security Management, Data Management, Disaster Recovery, Infrastructure As A Service (IaaS), Cloud Solutions, Risk Mitigation, Cloud Platforms, Virtualization, Security Controls, Security Strategy, Cloud Deployment
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: React.js, Cascading Style Sheets (CSS), Event-Driven Programming, User Experience Design, User Interface (UI), Front-End Web Development, Data Management, JavaScript Frameworks, Javascript, API Design, Data Validation, Real Time Data, Web Development
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Conflict Management, Leadership, Emotional Intelligence, Communication, Team Management, Self-Awareness, Stress Management, Performance Management, Behavioral Management, Psychology
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Constructive Feedback, Team Performance Management, Team Building, Teamwork, Team Management, Professional Development, Collaboration, Innovation, Resource Allocation, People Management, Diversity and Inclusion, Communication
Beginner · Course · 1 - 4 Weeks