
Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales Management, Sales, Business Planning, Sales Process, Sales Training, Account Strategy, Business Strategy, Customer experience strategy (CX), Customer Relationship Building, Cross-Functional Collaboration, Value Propositions, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Sales Operations, Lead Generation, Service Management, Marketing, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours
Kennesaw State University
Skills you'll gain: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Sustainable Development, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Organizational Change, Business Strategy, Business, Marketing
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Usability Testing, Product Lifecycle Management, Product Management, Product Testing, Product Roadmaps, Agile Product Development, Product Development, New Product Development, Portfolio Management, Market Analysis, Product Requirements, Business Strategy, Demand Generation, Product Strategy, Market Intelligence, Marketing Planning
Advanced · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: International Relations, Leadership and Management, Strategic Partnership, Marketing, Fundraising, Leadership, Governance, Public Policies, Business, Organizational Strategy, Organizational Structure, Diplomacy, World History
Beginner · Course · 1 - 3 Months
Skills you'll gain: Crisis Management, Business Ethics, Data Ethics, Media Relations, Communication Strategies, Public Relations, Strategic Communication, Stakeholder Communications, Business Communication, Ethical Standards And Conduct, Communication, Internal Communications, Diversity and Inclusion, Stakeholder Engagement, Risk Management, Leadership and Management, Business Strategy, Marketing
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Intellectual Property, Music History, Contract Negotiation, Music, Musical Composition, Peer Review, Lawsuits, Negotiation, Media Production, Instrumental Music, Automation, Entrepreneurship, File Management, Business, Legal Strategy, Law, Regulation, and Compliance, Writing, Digital Assets, Innovation, Team Management
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Facebook, Social Media, Social Media Marketing, Social Media Campaigns, Advertising Campaigns, Advertising, Social Media Strategy, Digital Advertising, Target Audience, Content Performance Analysis, Customer Insights
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Innovation, User Feedback, Growth Mindedness, Resilience, Adaptability, Open Mindset, Entrepreneurship, Creative Problem-Solving, Strategic Thinking, Lifelong Learning, Market Research, Sustainable Business, Continuous Improvement Process, Business, Data-Driven Decision-Making
Intermediate · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Supervision, Organizational Skills, Organizational Strategy, Leadership and Management, Delegation Skills, Strategic Planning, Leadership Development, Team Leadership, Leadership, Emotional Intelligence, Quality Management, Time Management, Organizational Leadership, Strategic Leadership, Performance Measurement, Creative Problem-Solving, Business Planning, People Management, Brainstorming, Coaching
Beginner · Specialization · 3 - 6 Months