Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation

Skills you'll gain: Stakeholder Engagement, Community Outreach, Cultural Diversity, Policy Analysis, Social Sciences, Cultural Sensitivity, Environment and Resource Management, Case Studies, Environmental Issue, Natural Resource Management, Water Resources, Driving engagement, Diversity Equity and Inclusion Initiatives, Governance, Conflict Management, Critical Thinking

Skills you'll gain: Influencing, Overcoming Objections, Active Listening, Conflict Management, Diversity Awareness, Collaboration, Diversity and Inclusion, Cultural Diversity, Decision Making, Interpersonal Communications, Team Management, Constructive Feedback, Workplace inclusivity, Discussion Facilitation, Communication, Team Leadership, Empathy, Stakeholder Engagement, Assertiveness, Persuasive Communication

Skills you'll gain: Transaction Processing, Data Persistence, Performance Tuning, System Programming, Operating Systems, C++ (Programming Language), System Configuration, Computer Architecture, Data Storage, Computer Hardware, Data Storage Technologies, Application Development

Skills you'll gain: Quantitative Research, Marketing Analytics, Market Analysis, Market Research, Exploratory Data Analysis, Strategic Marketing, Forecasting, Strategic Decision-Making, Data Analysis, Predictive Modeling, Customer Analysis, Statistical Modeling, Statistical Analysis, Correlation Analysis, Regression Analysis, Unsupervised Learning, Variance Analysis

Skills you'll gain: Cyber Risk, Risk Management, Enterprise Risk Management (ERM), Cyber Security Strategy, Risk Analysis, Risk Modeling, Threat Modeling, Operational Risk, Business Risk Management, Vulnerability Assessments, Stakeholder Communications, Continuous Improvement Process, Compliance Reporting, Decision Making, Financial Analysis

Skills you'll gain: Excel Macros, Visual Basic (Programming Language), Data Structures, Scripting, Programming Principles, Automation, Scripting Languages, Microsoft Development Tools, Computational Logic

Skills you'll gain: Innovation, Design Thinking, Business Modeling, Entrepreneurship, Fundraising, Creative Problem-Solving, Creative Thinking, Professional Networking, Product Development, Decision Making, Strategic Thinking, Presentations

Skills you'll gain: Web Content Accessibility Guidelines, Video Production, Instructional Design, Disabilities, Web Content, Learning Strategies, User Centered Design, Technical Documentation, Microsoft Office, Law, Regulation, and Compliance

Skills you'll gain: Market Research, Business Research, Customer Insights, Data-Driven Decision-Making, Quantitative Research, Market Analysis, Business Intelligence, Competitive Intelligence, Market Opportunities, Marketing, Data Collection

Skills you'll gain: Collaboration, Sustainable Development, Decision Making, Business Transformation, Environmental Issue, Social Impact, Socioeconomics, Systems Thinking, Sustainable Business, Economics, Policy, and Social Studies, Adaptability, Community Development, Cultural Diversity, Governance

Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Persona Development, Value Propositions, Strategic Partnership, New Business Development, Product Management, Business Strategy, Business Modeling, Product Lifecycle Management, Product Requirements