
Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Derivatives, Futures Exchange, Financial Market, Equities, Financial Trading, Market Data, Capital Markets, Investments, Securities Trading, Market Liquidity, Market Trend, Market Dynamics, Risk Management, Profit and Loss (P&L) Management, Risk Analysis, Arbitration
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Technical Sales, Sales, Sales Pipelines, Sales Strategy, Sales Process, AI Personalization, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Customer Analysis, Virtual Teams, Stakeholder Analysis, Influencing, Consultative Approaches, Account Strategy, Customer Relationship Management, Performance Analysis, Continuous Improvement Process, Customer Success Management
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Analysis, Financial Acumen, Finance, Cash Flows, Balance Sheet, Income Statement, Investment Management, Return On Investment, Corporate Finance, Financial Management, Organizational Structure, Business, Business Management, Leadership and Management
Build toward a degree
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Human Capital, People Management, Leadership and Management, Decision Making, Organizational Structure, Organizational Effectiveness, Organizational Leadership, Employee Performance Management, Team Motivation, Compensation Management, Change Management, Job Analysis, Recruitment, Constructive Feedback
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Financial Planning, Investments, Budgeting, Risk Management, Goal Setting, Cash Management, Finance, Smart Goals, Insurance, Financial Management, Credit Risk
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Finance, Investments, Business Valuation, Portfolio Management, Financial Modeling, Financial Market, Equities, Return On Investment, Financial Analysis, Regression Analysis, Corporate Finance, Asset Management, Microsoft Excel, Risk Analysis, Cash Flows
Build toward a degree
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Credit Risk, Corporate Finance, Mergers & Acquisitions, Risk Management, Financial Management, Business Risk Management, International Finance, Financial Market, Investment Banking, Derivatives, Private Equity, Financial Analysis, Capital Budgeting, Governance, Loans, Return On Investment
Build toward a degree
Beginner · Course · 1 - 3 Months

The University of Melbourne
Skills you'll gain: Financial Analysis, Financial Statement Analysis, Derivatives, Financial Statements, Corporate Finance, Accounting, Financial Systems, Financial Modeling, Investments, Capital Markets, Market Liquidity, Financial Management, Balance Sheet, Financial Market, Income Statement, Capital Budgeting, Financial Data, Mergers & Acquisitions, Financial Reporting, Business Valuation
Intermediate · Specialization · 3 - 6 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Sales Support, Dashboard, Sales, Sales Development, Closing (Sales), Lead Generation, Request For Quotation (RFQ), Customer Relationship Management, Sales Enablement, Product Knowledge, B2B Sales, Campaign Management, Data Visualization
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

University of Cape Town
Skills you'll gain: Design Thinking, Entrepreneurship, Solution Design, Business Modeling, Business Planning, Business Strategies, Market Opportunities, New Business Development, FinTech, Case Studies, Professional Networking, Business Development, Growth Strategies, Financial Regulation, Fundraising, Intellectual Property
Beginner · Course · 1 - 4 Weeks