Learn about in-demand and high-paying skills to enhance your IT career.
Working in IT can mean anything from resolving an employee’s wifi issues to orchestrating a migration to cloud infrastructure. Because the work is so diverse, the skills you need to know to get a job in the IT field can vary widely depending on your role. Browse a few listings of jobs you’re interested in to see which skills you should focus on acquiring. In this article, we'll focus on essential and in-demand skills to bolster your IT career.
Looking to land your first role? Learn job-ready skills from the experts at IBM in as little as three months through the IBM IT Support Professional Certificate program. You'll master day-to-day IT support skills and technologies while also preparing yourself to pass CompTIA certification exams.
Security should be foundational to any IT team. Starting out in a help desk, networking, or system administration role can introduce you to concepts that are helpful to know for security purposes. The following skills can help you qualify for IT security positions—like information security analyst—at the entry-level and beyond.
Familiarity with physical, software, and network security
Installing firewalls and routers
Risk mitigation strategy and threat analysis
Knowledge of compliance regulations and standards like PCI-DSS, HIPAA, and CCPA
Read more: 10 Popular Cybersecurity Certifications
Being able to program will be a must for those who want to develop software, web applications, and websites. It’ll also be useful for IT workers who want to automate tasks. The programming languages below are commonly requested of programmers and can be asked of IT professionals as well. You can get started by browsing programming language courses.
PowerShell
Making sure computer systems and networks are operating smoothly is central to the work of an IT team. Typical roles specializing in this skill set include system administrators and network administrators. System and network skills can also be useful for working in cloud administration or security as well. On a basic level, these skills include:
Administering diverse operating systems like Windows, Linux, or Mac
Installing and configuring computer hardware and software
Cloud administration and applications
Maintaining local area networks (LAN), wide area networks (WAN), storage area networks (SAN), and virtual private networks (VPNs)
Troubleshooting
Helping employees with technical issues
Being able to analyze data is useful for any role in the tech industry. Monitoring performance data can help teams find security threats, or see where inefficiencies exist in their operations. Jobs that work with data in the IT realm include database administrators and data engineers.
SQL
Statistics
Python
Earn data credentials for your resume from an IT industry leader wth the IBM Data Analyst Professional Certificate program. You'll gain hands-on experience with industry-standard tools and languages such as SQL, Numpy, Python, and Pandas.
DevOps—a combination of “development” and “operations”—acts as a bridge between the software development and IT teams. Though a field unto itself, DevOps skills can help in both the IT and development aspects of running an organization. Working in DevOps can mean becoming a DevOps engineer. You might need the following skills:
Understanding of continuous delivery theory
Container technologies like Docker or Kubernetes
Scripting languages like Python, Ruby, and C
Familiarity with cloud operations
Read more: DevOps Job Descriptions: Who's on a DevOps Team?
Cloud computing skills are in demand, and cloud career paths can include anything from building cloud infrastructure to administering and maintaining it. Working with cloud technology can open doors to positions like cloud developer, cloud administrator, and cloud architect. Knowledge of the following cloud platforms can be useful:
AWS
Google Cloud
Microsoft Azure
Oracle
Applying AI tools to your daily workflow to increase productivity has become an invaluable skill in IT. However, it's essential to be able to recognize risks and be strategic about the implementation of AI. Here are a few AI skills you can benefit from mastering as an IT professional:
Mitigating AI-related cybersecurity risks
Navigating legal and ethical responsibilities related to AI tools
Precise prompt engineering to increase the quality of output
You can stay ahead of the curve and learn to use AI productively and effectively in your role by enrolling in the online program Microsoft Copilot: Your Everyday AI Companion.
A skill useful for programmers and data professionals, machine learning, a subset of artificial intelligence, has become one of the most prominent skills to learn in the technology sphere. You can start learning basic skills through online machine learning coursework. Specific skills associated with machine learning can include:
Parametric and nonparametric algorithms
Kernels
Clustering
Deep learning techniques
Here are a few ways to learn the skills that can contribute to a successful career in IT:
Teach yourself: Many programming languages, data analysis techniques, and certain IT skills can be self-taught through online courses or home projects. You can find several courses on Coursera, including introductory classes to Python or cybersecurity.
Certifications: Certifications can be a solid way to ensure your abilities meet professional standards. You’ll generally have to study for and pass an exam. See what entry-level certification fits your interests.
Bootcamps: Generally lasting several weeks or months, bootcamps are intensive courses that are designed to bring you specific skills in that time period. Though coding bootcamps are popular, bootcamps exist for topics like cybersecurity as well.
Degrees: Though perhaps more time-consuming than the other options, getting a degree in computer science or a related field can be a structured way to gain the technical skills needed to enter the computer world. Plus, going back to school is correlated with higher incomes.
Read more: How to Get a Job in IT: 7 Steps
Once you have the technical skills you need to start applying for jobs, it’s time to list them where people can find them. Update your resume and LinkedIn with your new credentials—here’s some guidance on putting skills into your resume.
In interviews, come prepared with stories about how you’ve used your skills in the past. If you’ve only used your skills in a course or at home, that’s fine—just be ready to describe what you accomplished. Did you use Python to create graphs out of a data set, or configure devices to a new network?
If you’re looking for a quick way to get more hands-on experience, browse Coursera’s guided projects for projects that you can complete in under two hours. They can also help you refresh old skills to prepare you for the interview.
Read more: Resume Keywords: How to Find the Right Words to Beat the ATS
To transition into the in-demand field of cloud computing while sharpening your IT skill set, consider enrolling in IBM's Information Technology and Cloud Fundamentals Specialization. In as little as two months, you can master cloud computing and database essentials.
If you’re looking to build foundational IT skills, consider enrolling in IBM's IT Support Professional Certificate program—the first week is free.
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This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.