![[Featured image] An IT support specialist candidate is interviewed in a panel setting.](https://images.ctfassets.net/wp1lcwdav1p1/wyS0KLrCE1iSBqHwy9Puu/21fc4e8f81da38affb2fd2cbc1bd7c3d/iStock-1020489164.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
10 Common IT Interview Questions and How to Answer Them
You can prepare for your IT interview by knowing what questions to anticipate—and knowing how to respond to the unanticipated.
June 4, 2021
Article
IT Support
Learn about the skills and qualifications needed for a career as a help desk technician, IT support specialist or similar, and how these roles keep organizational technology systems running smoothly.
![[Featured Image] Woman starts a job in an IT role at a new company](https://images.ctfassets.net/wp1lcwdav1p1/4JWDGXWls9qUiTivqc0Ksl/e8b958be00f9e7cdbad4c821dfe54387/iStock-1176251115.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] A learner in a striped sweater researches computer science vs. information technology majors on a laptop.](https://images.ctfassets.net/wp1lcwdav1p1/14maDlt0Gf9QGrtfwdjUSM/a671b5ceb9c950f5ee6e3710509feba1/iStock-1134444079.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
Explore popular IT support courses
Status: [object Object]
Skills you'll gain: Computer Networking, Network Analysis, Network Architecture, Networking Hardware, Network Model, Critical Thinking, Linux, Computer Architecture, Network Security, Accounting, Human Computer Interaction, Communication, Computer Programming, Cloud Computing, Leadership and Management, Operating Systems, System Security, Cryptography, Customer Support
Skills you'll gain: Cloud Computing, Cloud Storage, Computer Networking, Customer Success, Operating Systems, Cloud Applications, Leadership and Management, System Security, Strategy and Operations, Cloud Infrastructure, Communication, Computer Programming, Cyberattacks, Customer Support, Databases, Networking Hardware, Cloud Platforms, Cryptography, DevOps, IBM Cloud, Information Technology, Network Architecture, Network Security, Security Engineering, Software Engineering
Amazon Web Services
Skills you'll gain: Amazon Web Services, Application Development, Cloud Computing, Cloud Infrastructure, Cloud Storage, Collaboration, Communication, Continuous Integration, Data Analysis, DevOps, Information Technology, Operating Systems, Project Management, Software Architecture, Software Testing
![[Featued image] A person in a green plaid button-down shirt sits in a chair and searches for IT jobs on a laptop.](https://images.ctfassets.net/wp1lcwdav1p1/DZInDrz47gFkHHI1DSXTL/128fa09c22c96546d5065f3d872207a1/GettyImages-1222547509.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] A CompTIA A+-certified IT worker sits in a server room and works on a black desktop computer.](https://images.ctfassets.net/wp1lcwdav1p1/4Sau3xNFGrmrzciQ0o6web/c6d5bf4e221c1979222b1d2aa86224ce/what-is-theCompTIA-A_-Certification_1500x680.JPG?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] A tattooed male computer technician works at a dual-screen workstation in an office with windows behind him.](https://images.ctfassets.net/wp1lcwdav1p1/6UAsg3PF2pv9onoBifGAuy/e0cc6abbb2eff80ae2be305990bb2954/computer-technician_1500x680.JPG?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] A systems administrator in a gray shirt holds a tablet while standing between rows of black electrical equipment.](https://images.ctfassets.net/wp1lcwdav1p1/4j1kvXZ0NQ82wrIAj99Wm8/d4d96da50d84a9e0f1890cca4019b2f5/GettyImages-580501705.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
IT support covers a wide variety of skills and industries, from data analysis to customer service and beyond. With so many options and opportunities available, it can be tricky to know where to start. On Coursera, you'll find expert resources to support your goals, whether you're just starting out or are ready to take the next step in your career. Explore IT support topics, including:
