Explore the key skills and qualifications needed for a career in information technology. Learn how professionals in roles such as IT support specialist play a crucial part in keeping organizational technology systems running smoothly.
Explore popular IT support courses
Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, Network Administration, Information Systems Security, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, General Networking, Ruby (Programming Language), Desktop Support, Web Presence, Interviewing Skills
Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux
Microsoft
Skills you'll gain: Computer Hardware, Authorization (Computing), Hardware Architecture, Cloud Services, Microsoft Power Automate/Flow, Microsoft Teams, Generative Model Architectures, Hardening, Data Warehousing, Network Protocols, Data Storage, Productivity Software, Cloud Computing, Data Security, Data Storage Technologies, Firewall, Security Controls, General Networking, Problem Management, Multi-Factor Authentication
In today's data-driven world, professionals skilled in IT disciplines are in high demand across many industries. A career in this fast-growing field provides opportunities to use technical skills to drive meaningful business impact. Explore the diverse career paths, essential skills, and job types within IT to start your journey in this exciting and rewarding domain.
Interested in entry-level IT? Find out more about what information technology is and common entry-level roles.
Interested in CompTIA A+? Read about the CompTIA A+ certification, and explore other certifications for IT professionals.
Interested in solutions and support? Dive into a solutions engineer's daily work and learn more about what a technical support engineer does.
Ready to start learning? Explore our catalog of IT support, CompTIA A+, and technical support courses for beginners and experienced professionals.
![[Video thumbnail] Microsoft IT Support Specialist Professional Certificate](https://images.ctfassets.net/wp1lcwdav1p1/1UTvQc1cOHh2wmp1wN5jvk/bb37665eb2c17d71163b395afe7fe377/RC_Chelsea_-_Overview_Microsoft_IT_Support_-_Thumbnail.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
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![[Feature Image] An aspiring developer researches tech stack uses and components as part of their coursework.](https://images.ctfassets.net/wp1lcwdav1p1/4OHqP6WzKefTA8f0vq3Ozb/8225b22e219b13052c9f81262589d740/GettyImages-1395917864.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Video thumbnail] Should You Consider a Career in IT?](https://images.ctfassets.net/wp1lcwdav1p1/4NMdzJZAMtI2x2eyyo2xVC/8766336ee5b62ee406bc6c7c712cb021/maxresdefault__7_.webp?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Feature Image] An aspiring DevOps engineer studies for their Kubernetes certification as part of their plan to advance their career.](https://images.ctfassets.net/wp1lcwdav1p1/4cG1rhKkF2fTSiAcgHP4GY/029fb4780b92e4fd2388614719608751/GettyImages-1502161128.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A group of professionals in a meeting room, discussing task automation strategies with documents on the table, collaborating in a structured business environment.](https://images.ctfassets.net/wp1lcwdav1p1/1iyaixOM86STq2W9nfmZ6p/43aab57891482d8850e454a9b30d3c52/GettyImages-1319675111.webp?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] Two software developers discuss using Kubernetes for containerized management of applications.](https://images.ctfassets.net/wp1lcwdav1p1/3jdFuKKz62Ux5hsnxCbVC4/e87681945d41003b9037014b87ad4156/GettyImages-1437209110.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A technology consultant works at an office desk using a computer with two monitors as colleagues walk in the background.](https://images.ctfassets.net/wp1lcwdav1p1/5Q3eNcuoOpGlmPUraq2mxg/f58097caf428596c1f4caa5ff4bcd7f8/GettyImages-527642358.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A technology consultant assisting a person with his computer.](https://images.ctfassets.net/wp1lcwdav1p1/1e2rFDWRZQMj4b6lkf1tfT/cf3cf5da48c713e9bb47bb4204e11980/GettyImages-543197023.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A technology analyst is in the server room of a client, creating a system to meet their operational needs.](https://images.ctfassets.net/wp1lcwdav1p1/5UWoXTsuGFMDhtyRH5OpyD/1d17555ee0c1abd970d4952f1d8c6bae/GettyImages-1307905756-converted-from-jpg.webp?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] Two product support engineers are answering calls from clients with software and hardware issues.](https://images.ctfassets.net/wp1lcwdav1p1/3T23GwhGG5oNHGNjk3JKtW/7af227903c2b6664a899f9823a2dd7a2/GettyImages-2152996452-converted-from-jpg.webp?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
