IT Support

Explore the key skills and qualifications needed for a career in information technology. Learn how professionals in roles such as IT support specialist play a crucial part in keeping organizational technology systems running smoothly.

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[Featured Image] Two automation testers review a software program to identify and resolve any errors to optimize its performance.

How to Learn Automation Testing

Explore three pathways to learn automation testing, as well as the skills you’ll need to write scripts that automate software development testing and create better software using machine learning.

July 18, 2025

Article

[Featured Image] A cloud engineer researches the best way to learn Kubernetes on their computer in a well-lit office space.

What Is the Best Way to Learn Kubernetes?

Explore methods of learning Kubernetes, such as online courses and tutorials, as well as the concepts, such as containerization, microservices, and cloud-native development, that make it easier to learn Kubernetes.

July 17, 2025

Article

[Featured Image] DevOps professionals interact with each other in a workspace while discussing the best way to learn Docker and viewing code on their computers.

What Is The Best Way to Learn Docker?

Docker is an important application for containerizing applications to run all in one place. Learn about Docker and discover some of the best ways to gain skills using this software.

July 17, 2025

Article

[Featured Image] Two automation testers review a software program to identify and resolve any errors to optimize its performance.

How to Learn Automation Testing

Explore three pathways to learn automation testing, as well as the skills you’ll need to write scripts that automate software development testing and create better software using machine learning.

July 18, 2025

Article

[Featured Image] A cloud engineer researches the best way to learn Kubernetes on their computer in a well-lit office space.

What Is the Best Way to Learn Kubernetes?

Explore methods of learning Kubernetes, such as online courses and tutorials, as well as the concepts, such as containerization, microservices, and cloud-native development, that make it easier to learn Kubernetes.

July 17, 2025

Article

Explore popular IT support courses

Status: Free Trial
Status: AI skills

Google

Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, Network Administration, Information Systems Security, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, General Networking, Ruby (Programming Language), Desktop Support, Web Presence, Interviewing Skills

Build toward a degree

4.8
Rating, 4.8 out of 5 stars
215K reviews

Beginner · Professional Certificate · 3 - 6 Months

Status: Free Trial

Google

Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux

4.8
Rating, 4.8 out of 5 stars
164K reviews

Beginner · Course · 1 - 3 Months

Status: Free Trial
Status: AI skills

Microsoft

Skills you'll gain: Computer Hardware, Authorization (Computing), Hardware Architecture, Cloud Services, Microsoft Power Automate/Flow, Microsoft Teams, Generative Model Architectures, Hardening, Data Warehousing, Network Protocols, Data Storage, Productivity Software, Cloud Computing, Data Security, Data Storage Technologies, Firewall, Security Controls, General Networking, Problem Management, Multi-Factor Authentication

4.8
Rating, 4.8 out of 5 stars
1.6K reviews

Beginner · Professional Certificate · 3 - 6 Months

[Featured image]: Two human resource workers at a laptop, deciding how RPA and workflow automation can help increase productivity.

RPA vs. Workflow Automation: What’s the Difference?

Workflow automation and RPA are tools to help you automate repetitive tasks. Explore RPA versus workflow automation to learn how the two ideas work together in business process automation.

July 11, 2025

Article

[Featured Image] A team of professionals in a workplace, all looking at a computer screen with a video about green IT Certification.

What Is a Green IT Certification? 5 Options to Consider for You and Your Business

Discover how to improve sustainability practices in information technology with a green IT certification. Explore five certification options and IT careers that can benefit from them.

July 4, 2025

Article

[Featured Image] An Azure specialist in a professional workspace focuses on their work, exemplifying the best way to learn Azure.

What Is the Best Way to Learn Azure?

Everyone learns differently and brings a unique skill set to any learning experience. Discover the best way to learn Azure according to various factors that influence the methods that will work best for you.

June 20, 2025

Article

[Video thumbnail] 10 IT Interview Questions You Need to Know

10 IT Interview Questions You Need to Know (And How to Answer Them)

When preparing for an IT interview, knowing what to expect can make all the difference. We’ll walk through 10 common IT interview questions, explore their purpose, and share tips to help you nail your responses with confidence.

June 18, 2025

Article

[Video thumbnail] How to Pivot Industries IT Pro

How to Pivot Industries as an IT Professional [VIDEO]

Do you dream of applying your skills to a fresh and exciting industry? As an IT professional, you have in-demand technical skills and valuable transferable skills that can apply to many industries.

June 17, 2025

Article

[Video thumbnail] 3 Common Cybersecurity Mistakes and How to Avoid Them

Phishing, Passwords & Patches: Essential Security Training for Teams [VIDEO]

Is your business protected against cyber threats? Learn how to safeguard your company by training your team to avoid these three critical security mistakes.

June 12, 2025

Article

[Video thumbnail] 7 Essential IT Support Skills

7 High-Paying IT Skills You Need in 2026 (Beginner Friendly) [VIDEO]

Are you interested in a career in tech but feeling overwhelmed by all the skills you need to learn? We're breaking down the essential IT skills that can launch your career, whether you're starting from scratch or looking to level up.

June 11, 2025

Article

[Video thumbnail] How to get an IT job in 2025

How to Get an IT Job in 2026 (No Experience Needed) [VIDEO]

The tech industry is booming and offers seemingly countless opportunities, whether you're fresh out of school, switching careers, or just looking for a new challenge. Let’s walk through how to get a job in IT, even if you’re starting from scratch.

June 11, 2025

Article

[Video thumbnail] Microsoft IT Support Skills

Gain In-Demand Skills for a Thriving Career with the Microsoft IT Support Professional Certificate [VIDEO]

Learn essential IT skills to build a dynamic career with the Microsoft IT Support Specialist Professional Certificate on Coursera.

June 10, 2025

Article

[Featured Image] DevOps professionals interact with each other in a workspace while discussing the best way to learn Docker and viewing code on their computers.

What Is The Best Way to Learn Docker?

Docker is an important application for containerizing applications to run all in one place. Learn about Docker and discover some of the best ways to gain skills using this software.

July 17, 2025

Article

[Featured image]: Two human resource workers at a laptop, deciding how RPA and workflow automation can help increase productivity.

RPA vs. Workflow Automation: What’s the Difference?

Workflow automation and RPA are tools to help you automate repetitive tasks. Explore RPA versus workflow automation to learn how the two ideas work together in business process automation.

July 11, 2025

Article

[Featured Image] A team of professionals in a workplace, all looking at a computer screen with a video about green IT Certification.

What Is a Green IT Certification? 5 Options to Consider for You and Your Business

Discover how to improve sustainability practices in information technology with a green IT certification. Explore five certification options and IT careers that can benefit from them.

July 4, 2025

Article

[Featured Image] An Azure specialist in a professional workspace focuses on their work, exemplifying the best way to learn Azure.

What Is the Best Way to Learn Azure?

Everyone learns differently and brings a unique skill set to any learning experience. Discover the best way to learn Azure according to various factors that influence the methods that will work best for you.

June 20, 2025

Article

[Video thumbnail] 10 IT Interview Questions You Need to Know

10 IT Interview Questions You Need to Know (And How to Answer Them)

When preparing for an IT interview, knowing what to expect can make all the difference. We’ll walk through 10 common IT interview questions, explore their purpose, and share tips to help you nail your responses with confidence.

June 18, 2025

Article

[Video thumbnail] How to Pivot Industries IT Pro

How to Pivot Industries as an IT Professional [VIDEO]

Do you dream of applying your skills to a fresh and exciting industry? As an IT professional, you have in-demand technical skills and valuable transferable skills that can apply to many industries.

June 17, 2025

Article

[Video thumbnail] 3 Common Cybersecurity Mistakes and How to Avoid Them

Phishing, Passwords & Patches: Essential Security Training for Teams [VIDEO]

Is your business protected against cyber threats? Learn how to safeguard your company by training your team to avoid these three critical security mistakes.

June 12, 2025

Article

[Video thumbnail] 7 Essential IT Support Skills

7 High-Paying IT Skills You Need in 2026 (Beginner Friendly) [VIDEO]

Are you interested in a career in tech but feeling overwhelmed by all the skills you need to learn? We're breaking down the essential IT skills that can launch your career, whether you're starting from scratch or looking to level up.

June 11, 2025

Article

[Video thumbnail] How to get an IT job in 2025

How to Get an IT Job in 2026 (No Experience Needed) [VIDEO]

The tech industry is booming and offers seemingly countless opportunities, whether you're fresh out of school, switching careers, or just looking for a new challenge. Let’s walk through how to get a job in IT, even if you’re starting from scratch.

June 11, 2025

Article

[Video thumbnail] Microsoft IT Support Skills

Gain In-Demand Skills for a Thriving Career with the Microsoft IT Support Professional Certificate [VIDEO]

Learn essential IT skills to build a dynamic career with the Microsoft IT Support Specialist Professional Certificate on Coursera.

June 10, 2025

Article

In today's data-driven world, professionals skilled in IT disciplines are in high demand across many industries. A career in this fast-growing field provides opportunities to use technical skills to drive meaningful business impact. Explore the diverse career paths, essential skills, and job types within IT to start your journey in this exciting and rewarding domain.

Ready to start learning? Explore our catalog of IT support, CompTIA A+, and technical support courses for beginners and experienced professionals.

Frequently asked questions (FAQ)