Coursera Staff

Editorial Team

Bio

Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact-checkers. Our articles are deeply researched and thoroughly reviewed to ensure we are providing trustworthy information and advice for any topic. We understand that taking the next step in your education or career can raise questions. We are here to provide actionable, reliable, and relevant answers so you can achieve your goals.

Articles

[Featured Image] Several colleagues work at computer stations that are connected by a local area network in their office building.

Local Area Networks: What They Are and How to Use Them

Learn about the inner workings of local area networks, their data transmission speed, benefits, and more.

August 22, 2024

Article

A customer service representative in a blue and white striped shirt speaks with a customer on her laptop.

What Does a Customer Service Representative Do?

Customer service representatives play a key role in company success by directly helping customers. Find out if a customer service job is right for you.

August 22, 2024

Article

[Featured Image] A male business owner sits at his desk and searches for the jobs to be done in theory to better his business.

Jobs to Be Done: Definition, Examples, and Framework for Your Business

Discover jobs to be done (JTBD), an important theory for boosting business innovation and understanding customers, and apply it to your business.

August 22, 2024

Article

[Featured image] A person with a cell phone and cup of coffee clicks on an advertisement while sitting in front of their laptop computer.

What Is Pay-Per-Click (PPC)?

Pay-per-click advertising helps you connect with qualified leads and only pay for results. Read more to learn the steps to creating a successful pay-per-click advertising campaign.

August 22, 2024

Article