Coursera Staff

Editorial Team

Bio

Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact-checkers. Our articles are deeply researched and thoroughly reviewed to ensure we are providing trustworthy information and advice for any topic. We understand that taking the next step in your education or career can raise questions. We are here to provide actionable, reliable, and relevant answers so you can achieve your goals.

Articles

[Featured Image] Three smiling marketing professionals with headsets look at a computer monitor and manage customers using a CRM.

What Is a CRM? And How Does it Help Businesses?

Discover CRM systems and the capabilities they have to help your business grow.

October 29, 2024

Article

[Featured image] A man is learning how to become a software developer without a degree on his computer.

How to Become a Software Developer (With or Without a Degree)

Learn how to become a software developer with expert tips and recommendations, alongside breakdowns of degrees, certifications, and more.

October 29, 2024

Article

[Featured Image] A sales representative uses the spin selling technique to understand how their products will solve problems for their client who is a doctor.

What Is SPIN Selling and How It Helps You Close More Sales

SPIN selling stands for situation, problem, implication, and need payoff. Explore how SPIN selling can help you close more sales by building trust with customers and creating a more organic sales process.

October 29, 2024

Article

[Featured Image] A fiber technician connects fiber optic cables to a switch.

What Is Fiber Optics?

Fiber optics is restructuring the world of communications with its ability to send data faster and more reliably than traditional cables. Explore what fiber optics is and how it works within your career goals.

October 29, 2024

Article

[Featured Image] Four businesspeople stand around a wipe board looking at attached pieces of paper and discussing the UX design process.

A Guide to the UX Design Process

Discover what goes into the UX design process, from defining project goals to quality assurance. Explore how the UX design process benefits customers and companies, and compare different career opportunities available in the UX design space.

October 29, 2024

Article

[Featured Image] Two computer programmers sit at a laptop and discuss what is open source software.

What Is Open Source Software and Why Use OSS?

Open source software is software anyone can view, copy, or modify. It’s popular because it’s free to use and a collaborative experience. Learn more about types of open source software and open source software examples.

October 29, 2024

Article