![[Featured Image] A person is on their laptop using a customer service artificial intelligence chatbot to answer questions in real-time.](https://images.ctfassets.net/wp1lcwdav1p1/1xQuk3eIJMvHHWcVuWC9HN/835b6307c0e963ba63e3f48945e7afbf/GettyImages-1971963161.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
What Is an Artificial Intelligence Chatbot?
Expand your understanding of the different uses of artificial intelligence (AI) chatbots, their potential advantages and disadvantages, and how to begin creating and utilizing them.
March 17, 2025
Article
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