Coursera Staff

Editorial Team

Bio

Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact-checkers. Our articles are deeply researched and thoroughly reviewed to ensure we are providing trustworthy information and advice for any topic. We understand that taking the next step in your education or career can raise questions. We are here to provide actionable, reliable, and relevant answers so you can achieve your goals.

Articles

[Featured Image] A customer service representative sits at a workspace with a laptop and headset, assisting a customer.

Customer Service Representative: Your 2026 Career Guide

Customer service representatives (CSR) play a key role in a company's success by directly helping customers. This entry-level role can be a great way to begin a rewarding career in customer service. Find out if being a CSR is right for you.

September 23, 2021

Article

[Feature Image] An aspiring computer forensic investigator completes an online assignment as part of their learning path.

Computer Forensic Investigator: 2026 Career Guide

Digital forensics sits at the intersection of cybersecurity and criminal justice. Learn more about being a computer forensic investigator, including required skills, average salary, and job duties.

September 22, 2021

Article

[Featured image] A cybersecurity engineer is sitting at their desk with a laptop open.

Is Cybersecurity Hard to Learn? 9 Tips for Success

Pursuing a career in cybersecurity can present a rewarding challenge with the right mindset. Explore this career path in more detail to determine if it’s suitable for you.

September 21, 2021

Article

[Featured Image] A manager is putting sticky notes on a whiteboard.

Kanban vs. Scrum: What's the Difference?

Kanban is a project management method that helps visualize tasks, while Scrum is a method that provides structure to the team and schedule.

September 16, 2021

Article

[Featured Image] A worker is presenting the project management triangle.

What Is the Project Management Triangle?

Discover how you can use the project management triangle and why it matters.

September 16, 2021

Article

[Featured Image] A lady is presenting project management plans to her team.

Types of Project Management: Methodologies, Industries, and More

Learn about six of the more popular project management methodologies, how to pick the best one for your team's needs, and the different types of project manager roles you can explore.

September 10, 2021

Article