The Salesforce Fundamentals specialization guides learners through the Salesforce Fundamentals for Business Administration Trailmix and presents what is possible with the Salesforce platform and how it can support your business. This specialization covers the essentials of Salesforce from building a user interface and creating reports and dashboards, to advanced process automation. Upon completion of all the assigned modules and projects, learners will have the skills needed to begin to implement Salesforce in a business.
Salesforce Fundamentals Specialization
Salesforce Fundamentals Specialization
Join an Ecosystem of Self-Starters in Salesforce. Learn the fundamentals to integrate the world's most powerful CRM into any organization.
Instructor: Stephane Muller
Included with 
Get in-depth knowledge of a subject
(176 reviews)
Beginner level
Recommended experience
2 months at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject
(176 reviews)
Beginner level
Recommended experience
2 months at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
What you'll learn
Manage user permissions, data security, and object creation.
Manage and model data to create reports and data visualization .
Automate business processes and integrate Salesforce into an organization.
Overview
Skills you'll gain
Tools you'll learn
What’s included
Shareable certificate
Add to your LinkedIn profile
Taught in English
practice exercises
Advance your subject-matter expertise
- Learn in-demand skills from university and industry experts
- Master a subject or tool with hands-on projects
- Develop a deep understanding of key concepts
- Earn a career certificate from University of California, Irvine
Specialization - 4 course series
What you'll learn
Access, navigate around, and transition between Lightning and Classic Salesforce interfaces.
Customize Salesforce functionality to meet specific team needs.
Create customer, partner, and employee communities.
Skills you'll gain
User Accounts, Marketing Automation, Account Management, Automation, Salesforce, Stakeholder Engagement, Customer Engagement, Cloud-Based Integration, Business Reporting, Security Management, Customer Relationship Management (CRM) Software, Sales Development, Data Security, Customer Relationship Management, Data Management, and Cloud Computing
What you'll learn
Create an Einstein Analytics App and customize an Einstein Analytics Home Page.
Create users and manage access to enterprise data and customize the Lightning Experience user interface.
Create customer entitlements and an entitlement process with milestones.
Skills you'll gain
Cloud Computing, Workflow Management, Data Maintenance, Customer Relationship Management (CRM) Software, Business Process Automation, Customer Service, Customer Engagement, Role-Based Access Control (RBAC), Data Integrity, Salesforce, Business Reporting, Lead Generation, Operational Efficiency, Automation, Data Management, and Data Security
What you'll learn
Build and customize processes and flows.
Assess data quality and create reports and visualize via dashboards.
Create different types of object relationships.
Skills you'll gain
Automation, Data Security, Salesforce, Data Integration, Dashboard, Business Process Automation, Cloud Computing, Data Modeling, Business Process, Business Reporting, Data Quality, User Accounts, Data Cleansing, Data Management, Identity and Access Management, and Data Import/Export
What you'll learn
Deployment of Salesforce within an organization.
Skills you'll gain
Internal Communications, UI/UX Strategy, Data Security, Data Cleansing, Data Management, Business Administration, Dashboard, Email Marketing, User Accounts, Application Deployment, Salesforce, Data Import/Export, User Provisioning, Business Reporting, Cloud Computing, Collaborative Software, Automation, Administration, and Data Maintenance
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor
Offered by
Compare with similar products
| Rating | ||||
|---|---|---|---|---|
| Level | ||||
| Skills | ||||
| Tools | ||||
| Last updated | ||||
| Number of practice exercises | ||||
| Degree eligibility | ||||
| Part of Coursera Plus |
You might also like
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
40 hours
This specialization is designed for beginners with no background knowledge.
It is recommended to take the courses in order.
More questions
Financial aid available,