This specialization is designed for individuals seeking to develop proficiency in Salesforce administration and management. The course is aligned with the Salesforce Administrator exam (CRT 101) and will help you prepare comprehensively for the certification exam as well.
Salesforce is a leading customer relationship management (CRM) platform that enables businesses to manage their sales, service, marketing, and more. Mastering Salesforce administration is crucial for optimizing business processes and improving customer interactions.
This specialization does not require any prerequisites.
This is a 3-course series. Through three courses, you will cover topics such as Salesforce fundamentals, data management, security and access, automation, workflow management, and more, which will prepare you to manage and configure Salesforce environments efficiently in modern business settings.
The specialization is designed from absolute scratch, making it a go-to course for any individual who is new to the field of Salesforce administration. This course has hands-on demos, quizzes, and an exam simulator for practicing for exams along with high-quality theory content videos prepared by industry experts.
Applied Learning Project
This Salesforce Admin Certification specialization offers 20 demos to equip participants with essential skills for proficient Salesforce administration. Key projects include creating users, profiles, and permission sets, generating email templates and auto-response rules, and managing accounts, contacts, and opportunities. Learners will gain hands-on experience in creating quotes with products, managing case escalations, utilizing the Experience Builder, and creating lead source reports, new account reports, and dashboards.
Learners will also master role hierarchy, sharing rules, user profiles, data loader usage, and email alert workflow rules. Advanced tasks include setting up approval processes, creating sandboxes and change sets for deployment, and building community pages.
These projects prepare learners to effectively manage Salesforce environments, optimize performance, and ensure data quality, supported by industry-recognized certification upon completion.
