Coursera

Jira Workflow Automation & Optimization Specialization

Coursera

Jira Workflow Automation & Optimization Specialization

Optimize Agile Teams With Jira Automation. Learn to configure, automate, and optimize Jira workflows for agile project success.

LearningMate

Instructor: LearningMate

Included with Coursera Plus

Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Configure Jira projects, workflows, and automation rules to standardize processes and improve team efficiency.

  • Analyze agile metrics and craft dashboards to identify bottlenecks and communicate project health to stakeholders.

  • Build data-driven business cases for automation and evaluate tools to optimize Jira environments.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

January 2026

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Coursera

Specialization - 11 course series

What you'll learn

  • Apply Agile principles and Scrum roles to analyze common team challenges and recommend effective solutions for better collaboration and outcomes.

Skills you'll gain

Category: Agile Project Management
Category: Agile Methodology
Category: Scrum (Software Development)
Category: Resilience
Category: Team Management
Category: Team Building
Category: Backlogs
Category: Case Studies
Category: User Story
Category: Sprint Retrospectives
Category: Project Management
Category: Cross-Functional Collaboration
Category: Team Leadership
Category: Sprint Planning

What you'll learn

  • Apply standardized Jira configurations for project visibility, consistency, and governance alignment across teams.

Skills you'll gain

Category: Jira (Software)
Category: Kanban Principles
Category: System Configuration
Category: Dashboard
Category: Stakeholder Communications
Category: Process Improvement
Category: Project Management Software
Category: Governance
Category: Configuration Management
Category: Issue Tracking
Category: Organizational Skills
Category: Project Coordination
Category: Stakeholder Management

What you'll learn

  • Learners will apply the Start-Stop-Continue framework in Jira to document, assign, and monitor action items for ongoing improvement.

Skills you'll gain

Category: Performance Improvement
Category: Record Keeping
Category: Taking Meeting Minutes
Category: Issue Tracking
Category: Continuous Improvement Process
Category: Sprint Retrospectives
Category: Cycle Counting
Category: Jira (Software)
Category: Performance Metric
Category: Team Performance Management
Category: Performance Reporting
Category: Business Metrics
Category: Organizational Effectiveness

What you'll learn

  • Apply story mapping to organize large initiatives and use retrospective data to identify and address systemic impediments for continuous improvement.

Skills you'll gain

Category: Sprint Retrospectives
Category: Continuous Improvement Process
Category: Descriptive Analytics
Category: Root Cause Analysis
Category: Performance Analysis
Category: Release Management
Category: Backlogs
Category: Collaborative Software
Category: Agile Methodology
Category: Prioritization
Category: Team Performance Management
Category: Data-Driven Decision-Making
Category: Sprint Planning
Category: Product Roadmaps
Category: Project Planning
Category: Jira (Software)
Category: Performance Metric
Category: Operational Analysis
Category: User Story
Category: Agile Project Management

What you'll learn

  • Learners will assess backlog health using metrics and implement a Definition of Ready (DoR) in Jira to ensure user story quality and team efficiency.

Skills you'll gain

Category: Data-Driven Decision-Making
Category: User Story
Category: Backlogs
Category: Sprint Planning
Category: Jira (Software)
Category: Workflow Management
Category: Standard Operating Procedure
Category: Continuous Improvement Process
Category: Quality Assurance
Category: Prioritization
Category: Process Design
Category: Project Estimation
Category: Key Performance Indicators (KPIs)
Category: Agile Product Development
Category: Process Development
Category: Agile Methodology

What you'll learn

  • Configure Jira workflows to model team processes and analyze usage data to identify and resolve bottlenecks, improving efficiency.

Skills you'll gain

Category: Jira (Software)
Category: Business Workflow Analysis
Category: Process Improvement and Optimization
Category: Business Process
Category: Performance Metric
Category: Process Improvement
Category: Process Analysis
Category: Process Optimization
Category: Configuration Management
Category: Workflow Management
Category: Process Mapping
Category: Automation
Category: Process Design

What you'll learn

  • Gain proficiency in evaluating, designing, and migrating workflow schemes to create efficient, compliant, and user-friendly processes.

Skills you'll gain

Category: Business Workflow Analysis
Category: Workflow Management
Category: Jira (Software)
Category: User Experience
Category: Compliance Management
Category: Stakeholder Management
Category: Process Design
Category: Scalability
Category: Auditing
Category: Process Mapping

What you'll learn

  • Conduct a cost-benefit analysis to build a data-driven business case and calculate ROI for automation projects.

Skills you'll gain

Category: Return On Investment
Category: Persuasive Communication
Category: Cost Estimation
Category: Cost Benefit Analysis
Category: Report Writing
Category: Operational Efficiency
Category: Business Process Automation
Category: Business Writing
Category: Data Integration
Category: Stakeholder Communications
Category: Business Analysis
Category: Excel Formulas
Category: Automation
Category: AI Enablement
Category: Workflow Management
Category: Business Metrics
Category: Forecasting

What you'll learn

  • Automate bulk Jira updates with REST API calls and select the best marketplace apps by creating a data-backed scorecard for analysis.

Skills you'll gain

Category: Strategic Decision-Making
Category: Restful API
Category: Postman API Platform
Category: Data Integrity
Category: Technical Management
Category: Needs Assessment
Category: Requirements Analysis
Category: Process Analysis
Category: Stakeholder Communications
Category: Business Requirements
Category: Data Manipulation
Category: Application Programming Interface (API)
Category: Due Diligence
Category: Automation
Category: Product Knowledge
Category: Vendor Management
Category: Backlogs
Category: Data Maintenance

What you'll learn

  • Learners will use AI to automate Jira release notes and analyze AI model outputs to improve data categorization accuracy through performance metrics.

Skills you'll gain

Category: Data Validation
Category: Prompt Engineering
Category: Generative AI
Category: Technical Communication
Category: Benchmarking
Category: Software Documentation
Category: Responsible AI
Category: Performance Measurement
Category: AI Workflows
Category: Business Process Automation
Category: Model Evaluation
Category: Quality Assessment
Category: Jira (Software)
Category: Automation
Category: Technical Documentation
Category: Verification And Validation

What you'll learn

  • Learners create, troubleshoot, and enhance no-code Jira automation rules by reviewing execution logs to optimize workflows and efficiency.

Skills you'll gain

Category: Process Optimization
Category: Business Workflow Analysis
Category: Jira (Software)
Category: Business Process Automation
Category: Performance Improvement
Category: Process Improvement
Category: Automation
Category: Root Cause Analysis
Category: Auditing
Category: Debugging
Category: No-Code Development
Category: Performance Analysis
Category: Performance Tuning
Category: Process Analysis
Category: Workflow Management

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

LearningMate
166 Courses 9,751 learners

Offered by

Coursera

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Coursera Plus

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions