Google
Google IT 지원 수료증 이수 과정 Professional Certificate
Google

Google IT 지원 수료증 이수 과정 Professional Certificate

이 수료증 이수 과정은 IT 분야 커리어를 위한 과정입니다. 이 과정에서는 6개월 이내에 취업 준비를 하는 데 도움이 되는 주요 스킬을 배우게 됩니다. 관련 학위나 경력은 필요하지 않습니다.

1,622 already enrolled

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Earn a career credential that demonstrates your expertise
4.9

(37 reviews)

Beginner level

Recommended experience

3 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.9

(37 reviews)

Beginner level

Recommended experience

3 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • 엔트리 레벨 IT 직무에서 성공하는 데 필요한 스킬 습득

  • 컴퓨터 조립, 무선 네트워킹, 프로그램 설치, 고객 서비스 등 일상적인 IT 지원 업무 수행 방법 학습

  • 문제 식별에서 문제 해결 및 디버깅에 이르기까지 포괄적인 고객 지원 서비스를 제공하는 방법 학습

  • Linux, DNS(도메인 이름 시스템), 명령줄 인터페이스, 바이너리 코드 등 시스템 사용 방법 학습

Details to know

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Taught in Korean

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Professional Certificate - 5 course series

기술 지원 기초

기술 지원 기초

Course 120 hours

What you'll learn

Skills you'll gain

Category: Operating Systems
Category: Software Installation
Category: Computer Hardware
Category: Hardware Troubleshooting
Category: Technical Communication
Category: Computer Networking
Category: Linux
Category: Computer Architecture
Category: Computer Literacy
Category: Technical Support and Services
Category: System Software
Category: Technical Support

What you'll learn

Skills you'll gain

Category: TCP/IP
Category: Wireless Networks
Category: Network Protocols
Category: OSI Models
Category: Data Integrity
Category: Network Model
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Network Routing
Category: Network Troubleshooting
Category: Computer Networking
Category: Network Security
Category: General Networking
Category: Network Infrastructure

What you'll learn

Skills you'll gain

Category: Linux
Category: Command-Line Interface
Category: File Management
Category: Microsoft Windows
Category: Operating Systems
Category: Package and Software Management
Category: OS Process Management
Category: File Systems
Category: Software Installation
Category: Virtual Machines
Category: User Accounts
Category: Systems Administration
Category: System Configuration
Category: Remote Access Systems
Category: Desktop Support
Category: Operating System Administration
Category: Help Desk Support
Category: Virtualization

What you'll learn

Skills you'll gain

Category: IT Infrastructure
Category: Virtualization
Category: Active Directory
Category: User Accounts
Category: Server Administration
Category: Systems Administration
Category: Disaster Recovery
Category: Lightweight Directory Access Protocols
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Cloud Infrastructure
Category: Operating System Administration
Category: Cloud Computing
Category: Windows Servers
Category: Linux Administration
Category: Network Infrastructure
Category: Data Storage
Category: User Provisioning

What you'll learn

Skills you'll gain

Category: Authentications
Category: Encryption
Category: Cyber Attacks
Category: Firewall
Category: Authorization (Computing)
Category: Security Strategy
Category: Cybersecurity
Category: Application Security
Category: Hardening
Category: Security Awareness
Category: Cryptography
Category: Network Security
Category: Wireless Networks
Category: Virtual Private Networks (VPN)
Category: Information Systems Security

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Instructor

Google Career Certificates
Google
378 Courses14,423,687 learners

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Google

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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.