LearnKartS
Essential Skills for First-Time Managers Specialization
LearnKartS

Essential Skills for First-Time Managers Specialization

Accelerate Your Career as a First-Time Manager. Learn to lead teams, handle tough conversations, manage time, and build emotional intelligence.

LearnKartS

Instructor: LearnKartS

Included with Coursera Plus

Get in-depth knowledge of a subject
Beginner level

Recommended experience

1 month
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level

Recommended experience

1 month
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Communicate effectively, confidently, and professionally in all mediums

  • Negotiate successfully even while under pressure or with limited authority

  • Gain confidence as a new boss by learning practical leadership and communication skills

  • Develop resilience and handle workplace stress to maintain productivity under pressure

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

June 2025

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from LearnKartS

Specialization - 11 course series

What you'll learn

  • Understand the fundamentals and significance of Professional work ethics

  • Master ethical decision-making techniques, such as Potter Box and PLUS

  • Strengthen moral bravery and confidently navigate ethical problems

  • Learn the 3Rs of everyday ethics for improved professional behavior

Skills you'll gain

Category: Personal Integrity
Category: Ethical Standards And Conduct
Category: Business Ethics
Category: Strong Work Ethic
Category: Decision Making
Category: Courage
Category: Accountability
Category: Honesty
Category: Leadership
Category: Professionalism
Category: Trustworthiness

What you'll learn

  • Understand the core components and types of communication used in modern workplaces

  • Use body language, gestures, and virtual meeting etiquette to communicate with an impact

  • Overcome common communication barriers and develop active listening strategies

  • Enhance clarity and tone in written communication, including professional emails

Skills you'll gain

Category: Non-Verbal Communication
Category: Communication
Category: Active Listening
Category: Emotional Intelligence
Category: Verbal Communication Skills
Category: Business Communication
Category: Conflict Management
Category: Interpersonal Communications
Category: Constructive Feedback
Category: Team Building
Category: Adaptability
Category: Teamwork
Category: Communication Strategies
Category: Self-Awareness
Category: Virtual Teams
Category: Business Correspondence
Category: Trustworthiness
Category: Empathy
Category: Social Skills
Email Etiquette

Email Etiquette

Course 34 hours

What you'll learn

  • Craft professional and effective email communications suited for workplace scenarios

  • Maintain clarity, correct tone, and etiquette in various types of messages

  • Use clear subject lines, bullet points, and structured formatting

  • Respond promptly, escalate issues professionally, and apply reply best practices

Skills you'll gain

Category: Communication
Category: Business Communication
Category: ChatGPT
Category: Time Management
Time Management Skills

Time Management Skills

Course 43 hours

What you'll learn

  • Master time-saving techniques such as Pomodoro, Eisenhower Box, and Ivy Lee

  • Prioritize tasks effectively with proven goal-setting frameworks

  • Learn to keep organized and plan strategically for improved productivity

  • Maintain a good work-life balance with effective time management skills

Skills you'll gain

Category: Time Management
Category: Prioritization
Category: Goal Setting
Category: Productivity
Category: Organizational Skills
Category: Planning
Category: Scheduling
Category: Overcoming Obstacles
Category: Decision Making
Category: Persistence
Category: Personal Development

What you'll learn

  • Understand POSH regulations, legal obligations, and organizational compliance

  • Identify and address workplace misconduct, harassment, and gender insensitivity

  • Promote awareness, inclusivity, and safe workplace behavior through training

Skills you'll gain

Category: Diversity and Inclusion
Category: Law, Regulation, and Compliance
Category: Investigation
Category: Compliance Training
Category: Safety Training
Category: Ethical Standards And Conduct
Category: Human Resource Policies
Category: Safety Culture
Category: Business Ethics

What you'll learn

  • Master fundamental principles and significance of emotional intelligence skills

  • Regulate your emotional responses and cultivate self-awareness

  • Incorporate social skills and empathy into workplace communication

  • Effectively resolve conflicts and establish robust relationships

Skills you'll gain

Category: Emotional Intelligence
Category: Self-Awareness
Category: Empathy
Category: Social Skills
Category: Conflict Management
Category: Interpersonal Communications
Category: Leadership
Category: Self-Motivation
Category: Relationship Building
Category: Communication
Category: Team Building
Category: Resilience
Category: Self-Discipline
Category: Adaptability
Category: Employee Engagement
Category: Personal Development
Category: Stress Management
Category: Collaboration
Category: Leadership Development

What you'll learn

  • Comprehend the fundamental principles of effective cooperation and collaboration

  • Encourage teams and foster ongoing improvement by providing feedback

  • Utilize effective team-based strategies to resolve workplace disputes

  • Utilize emotional intelligence and diversity to enhance collaboration

Skills you'll gain

Category: Emotional Intelligence
Category: Conflict Management
Category: Team Motivation
Category: Collaboration
Category: Empathy
Category: Team Building
Category: Teamwork
Category: Active Listening
Category: Employee Engagement
Category: Trustworthiness
Category: Safety Culture
Category: Constructive Feedback
Category: Team Leadership
Category: Cultural Diversity

What you'll learn

  • Gain a comprehensive understanding of workplace stress and its causes

  • Manage high-pressure situations with calmness and clarity

  • Identify the early indicators of stress in yourself and others

  • Develop long-term resilience to maintain well-being

Skills you'll gain

Category: Stress Management
Category: Resilience
Category: Empathy
Category: Conflict Management
Category: Crisis Management
Category: Team Building
Category: Personal Development
Category: Composure
Category: Mindfulness
Category: Emotional Intelligence
Category: De-escalation Techniques
Category: Time Management
Category: Self-Awareness
Category: Occupational Safety And Health

What you'll learn

  • Understand workplace conflicts and the need for effective conflict management

  • Identify typical conflict triggers and learn how to avoid escalation

  • Utilize established conflict management models, such as Glasl's and Thomas-Kilmann's

  • Master communication and feedback skills to deal with disagreements calmly

Skills you'll gain

Category: Conflict Management
Category: Leadership
Category: De-escalation Techniques
Category: Emotional Intelligence
Category: Constructive Feedback
Category: Assertiveness
Category: Relationship Management
Category: Active Listening
Category: Mediation
Category: Collaboration
Category: Communication
Category: Professionalism
Category: Interpersonal Communications
Category: Empathy
Category: Negotiation
Negotiation Skills

Negotiation Skills

Course 103 hours

What you'll learn

  • Prepare effectively and use communication to gain a negotiation edge

  • Master negotiation types and their importance in the workplace

  • Apply win-win strategies and recognize psychological tactics

  • Negotiate confidently under pressure and with limited power

Skills you'll gain

Category: Negotiation
Category: Contract Negotiation
Category: Active Listening
Category: Composure
Category: Non-Verbal Communication
Category: Conflict Management
Category: Communication
Category: Trustworthiness
Category: Tactfulness
Category: Persuasive Communication
Category: Relationship Building
Category: Collaboration
Category: Price Negotiation
Category: Adaptability
Category: Leadership
Category: Rapport Building
Category: Business Communication
Category: Influencing

What you'll learn

  • Understand the importance of team diversity and inclusive collaboration

  • Encourage fairness, equity, and respect in professional contexts

  • Identify and deal with unconscious bias when hiring and making decisions

  • Identify and respond to microaggressions in the workplace

Skills you'll gain

Category: Diversity and Inclusion
Category: Diversity Equity and Inclusion Initiatives
Category: Diversity Awareness
Category: Accountability
Category: Cultural Diversity
Category: Decision Making
Category: Innovation
Category: Leadership
Category: Cultural Responsiveness
Category: Auditing
Category: Performance Review

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

LearnKartS
88 Courses88,176 learners

Offered by

LearnKartS

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Coursera Plus

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions